Hello:
You are invited to participate in our survey on Internet Telephony. In this survey, approximately 50 people will be asked to complete a survey that asks questions about Internet telephony and its usage. It will take approximately 7 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
1) What telephone service do you use? (Check all that apply) 2) Do you make ISD calls? (If no then go to question no. 6) 3) How do you make them? (check all that apply) 4) On an average, how often do you make international calls? 5) On an average, how much do you spend on ISD calls? 6) Does the cost of making ISD calls discourage you from making calls? 7) Would you increase your usage rate for international calls if the rates were reduced, say halved? 8) Which statement below best describes you level of understanding about the use of internet telephony? 9) Have you used any form of internet telephony? (If no, then go to question no. 13) 10) From where have you used it? 11) How often do you use this service? 12) Would you recommend the service to your friends and relatives? 13) Please indicate your level of agreement with each statement below 16) No delay while talking 17) Immediate connection to the other party 21) Short waiting time for your turn to make call 23) Multiple clocks displaying time at various time zones 24) 24-hour service availability 25) What mode of payment would you prefer at the kiosk? (check all that apply) 26) Would you prefer buying a high denomination prepaid cash card for a discount? 27) How long are you ready to wait for making a call? 28) How far from your residence would you be willing to go to make an ISD call through internet? 29) Where would you prefer an internet telephony kiosk to be located? (check all that apply) 30) Which of these add-on facilities would you prefer at the internet telephony kiosk? 31) Which are the areas in your locality that you think will be convenient locations for internet telephony kiosks? (list in decreasing order of priority) |
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