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F&B outsourcing

F&B outsourcing


Hello,


I am currently working on my final thesis at Endicott College and I would appreciate it if you could participate in my survey on outsourcing food and beverage departments of luxury hotels.
Approximately 50 people will be selected and asked to complete a survey that asks questions about using outside companies that run your hotel restaurant, bars...It will take less than 5 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.


Your survey responses will be stricly confidential and data from this research will be reported only in my thesis. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Patrick Cornelissen at Endicott College or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


Are you familiar with the concept of outsourcing?
Does your hotel currently outsource any food and beverage outlets?
According to you, what are the main reasons for NOT outsourcing F&B outlets?
Do you believe your hotel might consider outsourcing in the future?



According to you, what reasons did your hotel have to outsource its food and beverage outlets?
Do you believe the outsourced F&B outlet has positively contributed to the financial position of the hotel?
Are you satisfied with your current outsource provider?
8.
Strongly agree
Somewhat Agree
Neutral
Somewhat Disagree
Strongly disagree
We are not satisfied with our current outsource supplier because their contract is too expensive
We are not satisfied with our current outsource supplier because their staff does not deliver the quality we demand
We are not satisfied with our current outsource supplier because their image does not fit our hotel's image
We are not satisfied with our current outsource supplier because there is a lack of supervision.
We are not satisfied with our current outsource supplier because there is a lack of communication
Do you consider F&B to be a core part of the hotel business?
Do you believe that correctly executed outsourcing can enhance the hotel's competitiveness?
11.
Completely agree
Somewhat agree
Neutral
Somewhat Disagree
Completely disagree
Outsourcing F&B outlets makes a hotel financially stronger
A restaurant operated by the hotel is too much of a burden
Brand image is the most important aspect when outsourcing an outlet
Outsourcing F&B allows the hotel to focus more on rooms division
Outsourcing is only useful when the profit margin of the restaurant is too low
The hotel loses control over a vital F&B department by outsourcing it
It is more difficult to control staff with an outsourced F&B outlet
We would only outsource if it saves the hotel money
What star classification does your hotel belong to?
Who is currently employing you?
What position do you currently hold at the hotel?
Where is your hotel located?
Please check this box if you agree to allow your responses to be used by Patrick Cornelissen for his outsourcing research analysis.
If you would like to receive a copy of the survey results, please fill in your email address:

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