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This survey asks for your opinion about knowledge management within your organization. Because it asks for your judgment, there are no right or wrong answers. Please respond based on your own judgment, regardless of what you think others expect. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

A1. Job Title / Rank

A2. Position Level

Executive

Manager/Director

Technical Staff

Support Staff

Other

A3. Type of Business Activities

Services

Products

Government

Other

A4. Size of Company

< 100 people

100 - 999

1000 - 10,000

> 10,000

A5. How long have you been working for this company? (e.g., 2yrs 3months )

A6. How long have you been in this position? (e.g., 2months)

A7. How long have you been working in this type of job? (e.g., 15yrs)

B1. Age

19 and below

20 to 29

30 to 39

40 to 49

50 and above

B2. Gender

Female

Male

B3. Highest education achieved

High school graduate

Technical school graduate

College graduate

Graduate school

C. KNOWLEDGE SHARING

The knowledge of interest here is your personal knowledge or experience gained over time in a task.

	Never	Rarely	Sometimes	Often	Always	Not Applicable
C1. How often is knowledge sharing practiced in your company?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C2. How often are you willing to share your knowledge with your coworker?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C3. How often is knowledge sharing emphasized in your company?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C4. How often do employees have the opportunity to attend conferences or training programs to acquire knowledge?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C5. How often do employees have the opportunity to be rotated around projects to learn and share new knowledge?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C6. How often does your manager share his/her knowledge with you?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C7. How often does your manager encourage the sharing of knowledge amongst team members?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C8. How often are you willing to share new ideas?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C9. Does your manager take your suggestions and proposals seriously?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C10. How often will your manager help you to find solution to difficult problems?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C11. When you share new ideas, how often do you receive:

	Never	Rarely	Sometimes	Often	Always	Not Applicable
C11.1 Monetary awards, bonus	Never	Rarely	Sometimes	Often	Always	Not Applicable

C11.2 Verbal praise	Never	Rarely	Sometimes	Often	Always	Not Applicable

C11.3 Encouragement	Never	Rarely	Sometimes	Often	Always	Not Applicable

C11.4 Career promotion	Never	Rarely	Sometimes	Often	Always	Not Applicable

C11.5 Salary increase	Never	Rarely	Sometimes	Often	Always	Not Applicable

C11.6 Social Recognition	Never	Rarely	Sometimes	Often	Always	Not Applicable

	Never	Rarely	Sometimes	Often	Always	Not Applicable
C12. How often are the rewards you receive proportional to your contribution?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C13. How often do you feel appreciated when you have invested your time and energy to the sharing knowledge?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C14. How often do you actually contribute your knowledge to your coworker?	Never	Rarely	Sometimes	Often	Always	Not Applicable

C15. How often are you willing to discuss the knowledge you gained with your fellow coworkers?	Never	Rarely	Sometimes	Often	Always	Not Applicable

	Not at all	Little	Moderate	Much	Very Much	Not Applicable
C16. How much loss of power do you feel when you share your knowledge?	Not at all	Little	Moderate	Much	Very Much	Not Applicable

C17. How much security do you feel in your job when you share your knowledge?	Not at all	Little	Moderate	Much	Very Much	Not Applicable

C18. How much trust do you need before you share your knowledge?	Not at all	Little	Moderate	Much	Very Much	Not Applicable

C19. How much do you share your knowledge with coworkers who had helped you in the past?	Not at all	Little	Moderate	Much	Very Much	Not Applicable

C20. How much does your interaction with coworkers affect the sharing of your knowledge with them?	Not at all	Little	Moderate	Much	Very Much	Not Applicable

C21. How willing are you to share your knowledge with other team members?	Not at all	Little	Moderate	Much	Very Much	Not Applicable

C22. How extensive does your company invests in technology to promote the sharing of knowledge?	Not at all	Little	Moderate	Much	Very Much	Not Applicable

C23. Do employees have a place to gather for meeting?

Yes

Don't know

C24. Do employees have a place to gather for coffee breaks?

Yes

Don't know

C25. How much opportunity does your organization provide for employees to share their knowledge?

Not at all

Little

Moderate

Much

Very Much

Not applicable

C26. How willing are you to talk with fellow employees about new ideas?

Not at all

Little

Moderate

Much

Very Much

Not applicable

C27. Please indicate the technology available to you for knowledge sharing

	No	Yes	Don't Know
C27.1 Video conferencing	No	Yes	Don't Know

C27.2 Web conference with pictures	No	Yes	Don't Know

C27.3 Telephone conference	No	Yes	Don't Know

C27.4 Knowledge Management software	No	Yes	Don't Know

C27.5 Groupware	No	Yes	Don't Know

C27.6 Internet	No	Yes	Don't Know

C27.7 Intranet	No	Yes	Don't Know

C27.8 E-mail	No	Yes	Don't Know

C27.9 Telephone	No	Yes	Don't Know

C27.10 Facsimile	No	Yes	Don't Know

C28. How usable are the technologies for sharing yourknowledge?

Very difficult

Difficult

Moderate

Easy

Very easy

Not applicable

C29. How often do you access the technologies for sharing your knowledge?

Not at all

Rarely

Sometimes

Often

Always

Not applicable

C30. How easily can information be located using the technologies for problem solving?

Very difficult

Difficult

Moderate

Easy

Very easy

Not applicable

C31. How much training do you receive when learning to use the technologies for problem solving?

Not at all

Little

Moderate

Much

Very Much

Not applicable

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