Hello everyone:
Thank you again for your on-going participation in the KM survey. The last survey you participated in yielded many potential suggestions to implement KM to solve new employee training problems. Now that you have provided a basic foundation, I will need your assistance in narrowing down the selection field. In the survey that follows, I have listed the original 11 training problems, followed by an abbreviated form of the suggestions that were compiled from your feedback. Please rank order what you believe to be the most effective KM strategy for solving the respective training problem.
Training Problem #1: Time spent looking for information.
Explain taxonomy to employees Provide individualized storage/employee home pages Provide an orientation to where info is stored Provide on-line mentor to all new employees Introduce communities of Practice (COP) as part of new employee orientation Purchase company subscriptions to on-line journals Create portal Establish searchable database (DB) Create expert finder Create lessons learned DB Establish on-line journal for process owners Training Problem #2: Time to allow employees to learn during work hours.
Demonstrate company commitment Establish specific "training times" for organization Distribute KM CD's to generate awareness Tie on-line learning to annual performance appraisals Purchase company subscriptions to on-line journals Create and encourage COP usage Training Problem #3: Organizational/managerial commitment to training programs.
Establish/fund employee training plans/opportunities Implement change management strategy Obtain leadership support Find champion in organization to promote KM Establish e-training goals for new employees Training Problem #4: Promptness in providing training to new employees.
Create portal Provide orientation to on-line resources as part of new employee training Training Problem #5: Training program supporting both on-site and off-site employees.
Create portal Provide video of experts/previous employees to new employees Provide on-line mentoring through COP Training Problem #6: Access to explicit information.
Establish policy for using e-DB/document formatting standards Create portal Create lessons learned DB Implement change management strategy Provide individualized storage/employee home pages Explain taxonomy to employees Training Problem #7: Access to tacit information.
Encourage information sharing culture Sponsor knowledge fairs Use COTS products such as Tacit, Inc. Establish reward and incentive programs for knowledge sharing Provide on-line mentoring to new employees Create COP Establish on-line journal for process owners Training Problem #8: Awareness of who key personnel are within the company.
Place organizational charts on-line Provide individualized storage/exployee home pages Establish searchable phone book Training Problem #9: Organizational culture/encouragement for information exchange.
Encourage information sharing culture Host staff meetings/conferences to promote KM Establish reward and incentive programs for knowledge sharing Establish policy for usinge-DB/document formatting standards Establish virtual cross-company project teams Create portal Training Problem #10: Cost to implement training program too high.
Allow employees "search and discovery time" instead of structured learning Establish reward and incentive programs for knowledge sharing Establish specific "training times" for organization Promote KM as part of a cost reduction campaign Training Problem #11: Return on investment of new employee training cost.
Establish specific "training times" for new employees Promote KM as part of a cost reduction campaign Is there any additional information you would like to add to this survey? |
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