Survey Templates Surveys Survey on 3G Services

Survey on 3G Services

m-commerce

Preview this template

You are invited to participate in the survey on 3G mobile services which aims to find out the different consumer behavior between East and West.It will take approximately 10 minutes to complete the questionnaire. we will offer you a free summary report when the survey is done.

It is very important for us to learn your opinions.

Your survey response will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions about the survey or the procedures, please contact the researcher JiaJia Wang by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

In principle, would you be interested in using such a service if the price is not too high?

Very likely

Quite likely

Not sure

Quite unlikely

Very unlikely

What kind of pricing scheme do you currently use?

Pre-paid

Pay-monthly

What is your monthly estimated budget for your mobile phone service? (including both voice telephony and data service)
(1GBP=1.89281USD, 1GBP=15.6662Chinese Yuan)

Have you ever exceeded this budget?

Very often

Sometimes

Never

If you select "very often" or "sometimes" , please elaborate what kind of service and how much?

Please rank in order?
1 is the most important.
4 is the least important

Information services (e.g. SMS, MMS, email)

Entertainment services (e.g. downloading music, movie)

Financial Transaction services (e.g. online shopping, booking)

Location based services (e.g. road map, restaurant reservation)

Are you on the constant look out for better service package/upgrade opportunities?

Very often

Sometimes

Never

What services/applications would you like to have in your 3G mobile phone?
Please indicate how important the following are to you?

	Not at all important	Slightly important	Not sure	Important	Very important
Emergency alarm notification (e.g. earthquake, tsunami)	Not at all important	Slightly important	Not sure	Important	Very important

Automatic indication (e.g.tariff,bank overdraw)	Not at all important	Slightly important	Not sure	Important	Very important

Booking of tickets (e.g.train, cinema)	Not at all important	Slightly important	Not sure	Important	Very important

Cash/card function	Not at all important	Slightly important	Not sure	Important	Very important

Gambling	Not at all important	Slightly important	Not sure	Important	Very important

Mobile games	Not at all important	Slightly important	Not sure	Important	Very important

Listening to text messages	Not at all important	Slightly important	Not sure	Important	Very important

Infomation (e.g.weather, local events, news)	Not at all important	Slightly important	Not sure	Important	Very important

Maps (Global Positioning System)	Not at all important	Slightly important	Not sure	Important	Very important

Paging messages	Not at all important	Slightly important	Not sure	Important	Very important

	Not at all important	Slightly important	Not sure	Important	Very important
Mobile home (e.g.remote control electrical appliances)	Not at all important	Slightly important	Not sure	Important	Very important

Mobile learning	Not at all important	Slightly important	Not sure	Important	Very important

Mobile goverment (e.g.paying tax)	Not at all important	Slightly important	Not sure	Important	Very important

Mobile TV	Not at all important	Slightly important	Not sure	Important	Very important

Virtual community (e.g.uploading your infomation onto Web)	Not at all important	Slightly important	Not sure	Important	Very important

Sending/receiving Emails	Not at all important	Slightly important	Not sure	Important	Very important

Sports	Not at all important	Slightly important	Not sure	Important	Very important

Video-telephony	Not at all important	Slightly important	Not sure	Important	Very important

Listening to music	Not at all important	Slightly important	Not sure	Important	Very important

Browsing Internet	Not at all important	Slightly important	Not sure	Important	Very important

If you have any other ideas, please specify

How frequently do you use the following online services by using mobile devices, such as mobile phone or PDA?

	Never	Not very often	Not sure	Often	Very often
Chatting	Never	Not very often	Not sure	Often	Very often

Creating web pages	Never	Not very often	Not sure	Often	Very often

Dating	Never	Not very often	Not sure	Often	Very often

Downloading adult contents	Never	Not very often	Not sure	Often	Very often

Downloading pictures	Never	Not very often	Not sure	Often	Very often

Downloading music	Never	Not very often	Not sure	Often	Very often

Emails	Never	Not very often	Not sure	Often	Very often

Film/TV sites	Never	Not very often	Not sure	Often	Very often

Gambling	Never	Not very often	Not sure	Often	Very often

Instant messaging (e.g.SMS,MMS)	Never	Not very often	Not sure	Often	Very often

	Never	Not very often	Not sure	Often	Very often
Online shopping	Never	Not very often	Not sure	Often	Very often

Local information	Never	Not very often	Not sure	Often	Very often

Multiplayer online games	Never	Not very often	Not sure	Often	Very often

News	Never	Not very often	Not sure	Often	Very often

Please indicate how important the following factors are influencing your choice of mobile service.

	Not at all important	Slightly important	Not sure	Important	Very important
Cost	Not at all important	Slightly important	Not sure	Important	Very important

Ease of use	Not at all important	Slightly important	Not sure	Important	Very important

Fast transmission speed	Not at all important	Slightly important	Not sure	Important	Very important

Health hazards	Not at all important	Slightly important	Not sure	Important	Very important

Privacy	Not at all important	Slightly important	Not sure	Important	Very important

Quality of connection	Not at all important	Slightly important	Not sure	Important	Very important

Rich contents	Not at all important	Slightly important	Not sure	Important	Very important

Security	Not at all important	Slightly important	Not sure	Important	Very important

Are you

Male

Female

Your current age range

What is your nationality?

Your occupation

Which education level have you attained?

What do you do when you are on-the-go?e.g. 1 hour train.
Please tick ALL that apply.

Sending SMS

Calling your friends

Chatting through the mobile devices

Sending and receiving emails

Online games

Gambling

Listening to the music from the mobile devices

Reading the information such as weather, news

Others

If others, please specify

What are the reasons would make you interested in buying a new 3G mobile phone in the furture? Please tick ALL that apply.

Handset size/color appearance

Handset price

Ease of use/functionality

Services available

Brand name & popularity

Memory size

Battery life

Others (sturdiness of handset, quality of service)

倪豪发哦

Friends or family using same operator

Network coverage

Service package

Cost of calls

Cost of handset

Good customer service

Cost of SMS

Cost of others

If others, please specify.

use this free template

Survey on 3G Services

Related templates and questionnaires

QuestionPro in your language

Awards & certificates

The Experience Journal