At Sunrise we aim to provide customers with a range of shopping choices and channels to provide total customer fulfillment. Please spare few minutes to complete this survey and help us serve our customers better. What are the important reasons, according to you, for customers visiting Sunrise on a scale of 5 to 1, 5 being extremely important and 1 being least important? Check all that may apply. Have you shopped online before? Were you satisfied with your online shopping experiences? Why were you dissatisfied? Online shopping offers 3 very practical benefits. First is the convenience of anytime anywhere shopping, Second is a vast choice and third is the price. However it also has many disadvantages such as lack of a personal/social experience while shopping, uncertainties in fulfillment and credit card security issues. Given the above do you think online shopping will succeed in Sunrise? Please state two reasons to support your view that online shopping will succeed? (After responding go to Q.8) Please state two reasons to support your view that online shopping will not succeed? What software do you use / have used? If you are a shopping mall tenant would you be willing to support an online shopping initiative at Sunrise with a financial commitment? If Sunrise implements online shopping, would you be willing to get trained? Your work involves (Check all that may apply) How long have you been associated with Sunrise? |
Survey software
Leading survey software to help you turn data into decisions.
Research Edition
Intelligent market research surveys that uncover actionable insights.
Customer Experience
Experiences change the world. Deliver the best with our CX management software.
Workforce
Powerful insights to help you create the best employee experience.
