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Cyber Survey

Sample Survey
 
1. Gender of boss/supervisor:
2. Ethnic Group of boss/supervisor:
3. Job Title of boss/supervisor:
4. Do you communicate with this boss/supervisor through emails?

None at all

1-3

4-6

7-9

10 and above

5. On average, how many work-related emails do you receive from this boss/supervisor in a day?

6. On average, how many work-related emails do you send to this boss/supervisor in a day?

Not at all dependent

1



2



3



4
Very dependent

5
7. How dependent are you on emails to communicate with this boss/supervisor at work?

8. How dependent on emails is this boss/supervisor when communicating with you at work?

Least Frequent compared to other forms

1





2
As Frequent as other forms


3





4
Most Frequent compared to other forms

5
9. Compared to other forms of communication channels(e.g., face-to-face, telephone, fax, conferencing) that you have used to interact with this boss/supervisor, how frequent are emails used?

Least Important compared to other forms

1






2
As Important as other forms


3






4
Most Important compared to other forms

5
10. Compared to other forms of communication channels(e.g., face-to-face, telephone, fax, conferencing), how important do emails function as a communication tool between you and this boss/supervisor?
SECTION B

The following statements describe some behaviors that you might have experienced while using emails to communicate with your immediate boss/supervisor at the workplace. Please have in mind the boss/supervisor whom you described in Section A when answering this section.


In the past 1 year, have you been in a situation where your immediate boss/supervisor…
Not at all

1


2


3


4
All the time

5
1. Put you down or was condescending to you in some way through email?

2. Made demeaning or derogatory remarks about you through email?

3. Did not personally acknowledge receipt of your email?

4. Used email for discussions that would require dialogue?

5. Called you names (e.g., idiot, jerk) through emails?

6. Paid little attention to a statement made by you through email or showed little interest in your opinion?

7. Used emails for time sensitive messages (e.g., cancelling or scheduling a meeting on short notice)?

8. Ignored a request (e.g., schedule a meeting) that you made through email?

9. Sent you emails using a rude and discourteous tone?

10. Replied to your emails but didn’t answer your queries?

Not at all

1


2


3


4
All the time

5
11. Used emails to say negative things about you that he/she wouldn’t say to you face-to-face?

12. Used CAPS to shout at you through email?

13. Sent emails with excessive punctuation marks (e.g., !!!!!)?

14. Said something hurtful to you through email?

15. Inserted sarcastic or mean comments between paragraphs in emails?

16. Made a mean remark about your character through email?

17. Belittled your intelligence through email?

18. Not replying to your email at all?

19. Hurled abuse at you through email?

SECTION C

The following statements describe some behaviors that you might have exhibited in response to your immediate boss/supervisor when he/she sent you email(s) as described in the above section. Please click your responses on the scales provided. If you have not received emails of the above nature from your boss/supervisor at all, please respond to this section based on how you think you would probably react to your boss/supervisor if he/she were to send you such emails in the future.
Strongly Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly Agree
5
1. I tried to forget about the incident.

2. I kept as much distance from my boss/supervisor as possible.

3. I did something to make my boss/supervisor pay.

4. I gave my boss/supervisor the silent treatment.

5. I ignored the offense.

6. I let my negative feelings disappear naturally.

7. I waited for my anger to go away.

8. I made no effort to respond to what my boss/supervisor did.

9. I tried to patch things up with my boss/supervisor.

10. I made an effort to be friendlier to my boss/supervisor.

Strongly Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly Agree
5
11. I withdrew from my boss/supervisor.

12. I did nothing.

13. I let time take care of my negative feelings.

14. I let go of the resentment I felt towards my boss/supervisor.

15. I avoided my boss/supervisor.

16. I let go of my hurt and pain.

17. I refused to perform duties assigned by my boss/supervisor.

18. I tried to hurt my boss/supervisor.

19. I confronted my boss/supervisor face-to-face.

20. I discussed the incident with my boss/supervisor face-to-face in an effort to resolve the conflict.

Strongly Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly Agree
5
21. I talked bad about my boss/supervisor behind his/her back.

22. I spread rumors about my boss/supervisor through email.

23. I forwarded the rude email my boss/supervisor sent me to coworkers to make my boss/supervisor look bad.

24. I forwarded the rude email my boss/supervisor sent me to someone higher in position than my boss/supervisor to make him/her look bad.

25. I forwarded the rude email my boss/supervisor sent me to my family and/or friends.

26. I withheld information that my boss/supervisor needed.

27. I threatened my boss/supervisor through email.

28. I replied to my boss/supervisor’s rude email with equally rude personal comments about him/her.

29. I replied to my boss/supervisor’s rude email with even ruder and more nasty personal comments about him/her.

30. I intentionally spread computer viruses to infect my boss/supervisor’s computer.

Strongly Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly Agree
5
31. I made an effort to reconcile with my boss/supervisor.

32. I tried to resolve the conflict amicably with my boss/supervisor.

33. I complained about my boss/supervisor and said nasty things about him/her in my personal blogs/websites.

34. I tried to make amends.

SECTION D

The following describe some statements with respect to communicating with your immediate boss/supervisor using emails. Please indicate the extent to which you agree or disagree with the statements by circling on the scales provided.
Strongly Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly Agree
5
1. Communicating with my boss/supervisor via emails is a very frustrating experience.

2. Being frustrated comes with receiving emails from my boss/supervisor.

3. Overall, I experience frustration when communicating with my boss/supervisor through emails.


Not Important
at all
1



2



3



4
Very Important

5
4. In general, how important are emails as a communication tool between you and your boss/supervisor?
SECTION E

The following statements relate to some feelings that you may have when communicating with your immediate boss/supervisor through emails. Please indicate your responses on the scales provided.

When communicating with my immediate boss/supervisor using emails, I generally feel…
Not
at all
1


2


3


4
All
the time
5
1. Furious

2. Irritated

3. Angry

4. Like yelling at somebody

5. Like breaking things

6. Mad

7. Like banging on the table

8. Like hitting someone

9. Like swearing

10. Annoyed

Not
at all
1


2


3


4
All
the time
5
11. Like cursing out loud

12. Like screaming

13. Like shouting out loud

14. Stressed

Section F

This section assesses your evaluation of the boss/supervisor you identified. Please indicate your responses by clicking on the scales provided.
Very Dissatisfied
1
Dissatisfied

2
Neutral

3
Satisfied

4
Very Satisfied
5
1. How satisfied are you with your boss/supervisor’s performance as a leader?

2. How satisfied are you with your boss/supervisor’s use of leader power?

Very Unwilling
1
Unwilling

2
Neutral

3
Willing

4
Very
Willing
5
3. If you had a choice, how willing would you be to have your boss/supervisor continue as the head of your group or department?

Strongly
Oppose
1
Oppose

2
Neutral

3
Support

4
Strongly
Support
5
4. To what extent do you support or oppose your boss/supervisor?
SECTION G

The following statements seek to understand how your immediate boss/supervisor interacts with you in general. Please indicate the extent to which you agree or disagree with the statements by clicking on the scales provided.


In general, when interacting with me, my immediate boss/supervisor……

Strongly
Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly
Agree
5
1. Considers my viewpoint.

2. Is able to suppress personal biases.

3. Provides me with timely feedback about decisions and their implications.

4. Treats me with kindness and consideration.

5. Shows concern for my rights as an employee.

6. Takes steps to deal with me in a truthful manner.

SECTION H

The following statements concern the extent to which your interests, attitudes, behaviors etc. are similar to those of your immediate boss/supervisor. Please indicate the extent to which you agree or disagree with the statements by clicking on the scales provided.
Strongly
Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly
Agree
5
1. My boss/supervisor and I are very much alike.

2. I share the same values and ideals as my boss/supervisor.

3. My boss/supervisor and I always see eye-to-eye.

4. I feel like I’ve known my boss/supervisor all my life.

5. My boss/supervisor and I want the same things from our work.

6. My goals are very similar to my boss/supervisor’s goals.

7. I believe in my boss/supervisor’s ideas.

8. My boss/supervisor and I feel the same way about our jobs.

9. I have much in common with my boss/supervisor.

10. I tend to think the same way as my boss/supervisor.

Strongly
Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly
Agree
5
11. I identify with my boss/supervisor.

SECTION I

The following statements describe some behaviors that you may have experienced from your boss/supervisor while at work. Please indicate your responses by clicking on the scales provided.

In the past 1 year, have you been in a situation where your immediate boss/supervisor…
Not
at all
1


2


3


4
All
the time
5
1. Ignored your opinions and views?

2. Withheld information from you, which will clearly affect your performance?

3. Excluded you from social events?

4. Ridiculed you?

5. Hurt your feelings?

6. Gave you the silent treatment?

7. Put you down in front of others?

8. Invaded your privacy?

9. Reminded you of your past mistakes and failures?

10. Didn’t give you credit for jobs requiring a lot of effort?

Not
at all
1


2


3


4
All
the time
5
11. Blamed you to save himself/herself from embarrassment?

12. Broke promises he/she made?

13. Expressed anger at you when he/she is mad for another reason?

14. Talked bad about you behind your back?

15. Was rude to you?

16. Told you that you are incompetent?

17. Lied to you?

18. Let you know he/she did not like something about you?

19. Insulted you?

20. Belittled you or your ideas?

Not
at all
1


2


3


4
All
the time
5
21. Spread rumors or gossip about you?

22. Did not defend you when others spoke poorly of you?

23. Made it an effort to find fault with your performance?

SECTION J

The following describe some workplace behaviors. Using the following scale, please indicate your responses by clicking on the scales provided.

Please indicate the extent to which you have engaged in the following behaviors while at work during the past 1 year:
Not
at all
1


2


3


4
All
the time
5
1. Taken property from work without permission.

2. Spent too much time fantasizing or daydreaming instead of working.

3. Falsified receipts/time sheets to get more money for business expenses/overtime.

4. Taken an additional or longer break than is acceptable.

5. Came in late without permission.

6. Littered your work environment.

7. Intentionally worked slower than you could.

8. Putting little effort into your work.

9. Discussed confidential company information with unauthorized persons.

10. Used an illegal drug or consumed alcohol on the job.

Not
at all
1


2


3


4
All
the time
5
11. Delayed work in order to get overtime.

12. Made long personal calls (including mobile phone) at work.

13. Wasted company time socializing with coworkers.

14. Accepted money, gifts and kickbacks from others.

15. Intentionally damaged/vandalized company property or equipment.

16. Withheld information from people who needed it.

17. Left work earlier than you should.

18. Put projects off till the last minute.

19. Called in sick when not ill.

20. Took company supplies home without permission.

SECTION K

The following statements describe some attitudes that people may have. Please indicate the extent to which you agree or disagree with each of the following statements by clicking your responses on the scales provided.

Strongly
Disagree
1
Disagree

2
Slightly
Disagree
3
Neutral

4
Slightly
Agree
5
Agree

6
Strongly
Agree
7
1. Never tell anyone the real reason you did something unless it is useful to do so.

2. The best way to handle people is to tell them what they want to hear.

3. One should take action only when sure it is morally right.

4. Most people are basically good and kind.

5. It is safest to assume that all people have a vicious streak and it will come out when they are given a chance.

6. Honesty is the best policy in all cases.

7. There is no excuse for lying to someone else.

8. Generally speaking, men don’t work hard unless they’re forced to do so.

9. All in all, it is better to be humble than to be important and dishonest.

10. When you ask someone to do something for you, it is best to give the real reasons for wanting it rather than giving reasons which carry more weight.

Strongly
Disagree
1
Disagree

2
Slightly
Disagree
3
Neutral

4
Slightly
Agree
5
Agree

6
Strongly
Agree
7
11. Most people who get ahead in the world lead clean, moral lives.

12. Anyone who completely trusts anyone else is asking for trouble.

13. The biggest difference between most criminals and other people is that the criminals are stupid enough to get caught.

14. It is wise to flatter important people.

15. It is possible to be good in all aspects.

16. It is hard to get ahead without cutting corners here and there.

SECTION L

The following statements describe certain personal attitudes and traits. Please indicate your responses by clicking on the scales provided.
Strongly
Disagree
1
Disagree

2
Neutral

3
Agree

4
Strongly
Agree
5
1. I never hesitate to go out of my way to help someone in trouble.

2. I have never intensely disliked anyone.

3. There have been times when I was quite jealous of the good fortune of others.

4. I would never think of letting someone else be punished for my wrong doings.

5. I sometimes feel resentful when I do not get my way.

6. At times, I feel like rebelling against people in authority although I know they are right.

7. I am always courteous, even to people who are disagreeable.

8. When I do not know something, I do not mind admitting it at all.

9. I can remember “playing sick” to get out of something.

10. I am sometimes irritated by people who ask favors from me.

SECTION M

The following statements describe people’s attitudes towards their jobs. Please indicate the extent to which you agree or disagree with each of the statements with respect to your own job by clicking your responses on the scales provided.
Strongly
Disagree
1
Disagree

2
Slightly
Disagree
3
Neutral

4
Slightly
Agree
5
Agree

6
Strongly
Agree
7
1. I am generally very satisfied with my job.

2. I am generally satisfied with the kind of work I do in this job.

3. I seldom think of quitting my job.

4. Very few people on this job feel that the work is useless or trivial.

5. Most people on this job are very satisfied with the job.

6. I will probably leave my organization within the next 1-2 years.

7. I will probably look for a new job in the next year.

8. I will actively look for a new job in the next year.

SECTION N

The following statements describe people’s attitudes towards their organizations. Please indicate the extent to which you agree or disagree with each of the statements with respect to your organization by clicking your responses on the scales provided.

Strongly
Disagree
1
Disagree

2
Slightly
Disagree
3
Neutral

4
Slightly
Agree
5
Agree

6
Strongly
Agree
7
1. I am willing to put in a great deal of effort beyond that normally expected in order to help this organization be successful.

2. I tell my friends that this is a great organization to work for.

3. I would accept almost any type of job assignment in order to keep working for this organization.

4. I find that my values and the organization’s values are similar.

5. I am proud to tell others that I am part of this organization.

6. This organization really inspires the very best in me in the aspect of my job performance.

7. I am extremely glad that I chose this organization to work for over others that I was considering at the time I joined.

8. I really care about the fate of this organization.

9. For me, this is the best of all possible organizations to work for.

1. Gender:
2. Tenure of work experience (XX years YY months):
3. Total work experience (XX years YY months):
4. Marital Status:
5. Age:
6. Job Title:
7. Ethnic Group:
8. Highest Education Attained:
9. Please indicate the industry that your company is in:
10. Monthly Income:
Emails:
Office Phone:
Mobile Phone:
Face-to-face:
Tele-conferencing:
Fax:
12a. Does your organization have policies regarding the use of emails?
b. If Yes, please provide details:

c. If Yes, are these policies generally acceptable to you?
Please use this space to express any other feelings or opinions that you may have regarding the use of electronic medium of communication (e.g., emails) at the workplace.
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