1. Do you own a mobile phone? 2. Is your mobile phone WAP enabled? 3. Do you know that WAP enables you to access Internet through you mobile phone? 4. Do you subscribe to WAP services? 5. What kind of information do you access using WAP (You may select more than one choice)? 6. What category are you in? 7. How do you make hotel booking (You may select more than one choice)? 8. Which of the categories best describes your last experience in booking a room? 9. Have you ever used WAP to make hotel booking? 10. What problem do you normally face when making a hotel booking? 11. Please rank the following WAP hotel booking functions in order of importance according to your point of view. (1 - most important, 6 - least important) Check room rates Change booking Cancel booking Access hotel facilities information Receive special offers information 12. Please rank the following WAP booking criterion in order of importance. (1 - most important, 4 - least important) Efficient booking process Easily connected any time and anywhere Simple navigation Interactive user interface design 13. Will you consider using WAP services to make hotel booking in the future? |
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