Hello:
You are invited to participate in our survey. This is an exploratory questionnaire to find out more about how users feel about the Internet. Your opinions will help with future research and the more detail and examples you can give the better. The questionnaire should take about 20 to 25 minutes to complete depending on how much detail you provide. Try to answer all the questions.
In return for your participation you will be entered into a draw for one of three £20 Amazon vouchers. All you have to do is enter your email address at the end of the survey and you will automatically be entered into the draw. (£20 is equal to approximately Euro29, NZD58, USD36 and AUD48). The draw will be made on 23 August 2006 (GMT) using all the emails that have been submitted.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. However, it is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Chandra Harrison by email at [email protected].
Thank you very much for your time and support. Please start with the survey now by clicking on the Next button below.
How many hours per week do you use the Internet? How long have you been using the Internet (including using email, gopher, ftp, etc.)? What is the main Internet browser you use? (select only one) Before you continue with the questionnaire take a few moments to think about the things you do on the Internet, what you like and what you don’t like and why. Why would you visit the following types of websites?
What tasks do you dislike doing on websites? Under what circumstances would you rather ring or visit the company than use their website? What is your level of computer experience? How expert do you feel about using computers? Which of these programmes have you used? Which of these programmes do you feel expert with? The following questions can help Internet developers to understand the needs of current Web users and are not intended to offend. How old are you? Age (in years) What is your highest educational qualification? What is your native language Where are you located? What is your employment status? Do you have any impairments? (please select all that apply) What were the last three websites you visited? What are the websites you visit most often? (try for three)
Information about how you use the Internet
When you are at your computer and you've got time on your hands or you feel like 'surfing', what types of sites do you visit? (please select all that apply) When you visit websites with a specific task in mind, how much do these things please you about the websites? Place a mark on the scale from Not at all to Very
What are your favourite websites? (please provide three) What are the main things you like about your favourite websites? (try for three) When you go online to find information, what pleases you most about the websites you use? (try for three) When you go online to buy something, what pleases you most about the websites you use? (try for three) When you go online to 'surf', what pleases you most about the websites you use? (try for three) What is the one thing that most puts a smile on your face about using websites? Think about the websites you have visited recently. List any that have not been enjoyable to use. Try to include why they were not enjoyable. (try for three) When you visit websites with a specific task in mind, how much do these things annoy or frustrate you about the websites? Place a mark on the scale from Not at all to Very
Which of these things about advertising on a website annoys you the most? (please select all that apply) What are your most disliked websites? (try for three) What are the main things you dislike about these websites? (try for three) When you go online to find information, what annoys or frustrates you most about the websites you use? (try for three) When you go online to buy something, what annoys or frustrates you most about the websites you use? (try for three) When you go online to 'surf', what annoys or frustrates you most about the websites you use? (try for three) What is the one thing that most puts a frown on your face about using websites? For the final five questions we’d like you to explain your answers in your own words. Take a few moments to think about your answers and give as much detail as you can. What things about a website make you want to look at information other than what you were looking for originally, in other words what stimulates your curiosity and makes you actively explore a website? What things about a website challenge your abilities? What things about a website make you lose track of time? What things about a website surprise you, thrill you or give you unexpected pleasure? What things about a website give you innovative thoughts, make you feel creative or make you experiment? Thank you for your participation. If you have any comments you'd like to make about the content of the questionnaire or anything you'd like to add about your opinion of using websites, please feel free to do so in the following comment box. If you would like to be entered into the draw for one of three £20 Amazon vouchers, please enter your email address in the box below. |
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