Dear Sir or Madam:
We are conducting a study on Enterprise Instant Messaging (EIM) which is a near-synchronous computer-based interactive communication medium that facilitates and enhances business applications collaboration and presence awareness within corporations and between businesses. EIM software allows two or more users to simultaneously type messages to each other and see them on one screen, typically on a PC, but also on certain mobile devices.
We would really appreciate your help in this effort by devoting 10 minutes to give us your opinion on this new technology. Please remember there are no correct answers—only honest opinions. Your responses are anonymous and voluntary, and your confidentiality is assured. You can quit the survey at anytime.
Thank you for your participation.
Warmest Regards,
Robert Luo, Assistant Professor, Virginia State University
Anil Gurung, Visiting Assistant Professor, Kansas State University