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Oswego Debit Card


Hello:


You are invited to participate in our survey Higher One Oswego Debit Card survey. In this survey, approximately 5,000 people will be asked to complete a survey that asks questions about the Oswego Debit Card. It will take approximately 10 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the American Marketing Association at [email protected]


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


Age:
Gender:
What's your academic year?
Are you an on-campus or off-campus student?
Do you have an Higher One Oswego Debit Card?
Have you heard of the Higher One Oswego Debit Card?
What refund option did you choose?
How much did your parents influence your decision to have an Higher One Oswego Debit Card?
How important is it for you to receive your financial aid refund?
What will you use the money from your refund for?
What were your expectations when you chose to use the card?
Please rank the order in which the following people have influenced your decision about the Higher One Oswego debit card
Parents/Legal Guardian
Friends
Significant Other(s)
Family Members
Professors
College Staff or Administrators
The Process


The following questions pertain to the process by which you registered to use the Higher One Oswego Debit Card. Please indicate whether you agree or disagree with the following statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Easy registration process online
Great choice of Options
Fast and Convenient
Has the card helped you gain financial responsibilities?
Which resources do you use to get information on your personal finances? (Check all that apply)
How would you rate your financial literacy overall? (Financial literacy is your ability to understand financial terms)
How frequently do you use your Higher One Oswego Debit Card?
How frequently do you use your other credit/debit card(s)?
Since using the card, how would you rate the overall functionality of the card?
Overall, how would you rate Higher One Oswego Debit Card?
How satisfied are you with your service from Higher One?
Now please think about the features and benefits of the Higher One Oswego Debit Card itself. How satisfied are you with the Higher One Oswego Debit Card:
Would you please take a few minutes to describe why you are not satisfied with the Higher One Oswego Debit Card and what do you like least about Higher One Oswego Debit Card?
What is it that you like about Higher One Oswego Debit Card? Please enter as many items as you wish.
Overall, what would be your most important factors in choosing Higher One Oswego Debit Card?

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