Dear Student:
Your Program office is the faculty or school of?
What Degree, Program and Plan are you studying?
What Stage of your Program are you currently at?
Do you speak a language other than English at home? If so please check the corresponding box
If you have a diability ("A physical or mental impairment which has a substantial and long term adverse effect on a person's ability to carry out normal day to day activities." (Diability Discrimination Act 1995)), does your Program Office sufficiently cator to your needs?
In your most recent student service experience at your Program/School Student Office, how did you contact the Student Office?
If you went to the counter or telephoned your Student Office, about how long did you have to wait before speaking to the appropriate person?
Was this an appropriate amount of time to wait? Please take into consideration the type of problem, question or issue you had and also take into account the time or day you chose to contact or visit the Student Office
Are you happy with your Student Office's Hours of Operation?
Are you happy with the level of presentation of the Student Office Staff?
If you have emailed the Student Office how long did you have to wait for a responce?
I was happy with the informational content of the email response I received back from the Student office
Did our representative... (Select all that apply)
About how long did it take to get the information you needed or the problem or issue resolved?
The amount of time it took was an appropriate amount of time for the information needed or problem/issue to be resolved
How many times did you have to contact the Student Office before the problem/issue/information was resolved or given?
If you were less than totally satisfied, what could have been done to serve you better?
What improvements would you like to see being made to your Student Office's Services?
Is there anything negative or positive you would like to comment on regarding your Student Office's Services?
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing Student Services in the future.[email protected]
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