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Survey Templates Surveys Buying Book Online

Buying Book Online

Buying Book Online


1. Are you aware that, when purchasing from the the online Marketplace, you are buying from third-party vendors and not directly from Amazon?
2. What prompted you to purchase from the Amazon Marketplace? (please tick all that apply)
3. How often do you buy books from the Amazon-Marketplace?
4. For whom do you mostly buy books from the Amazon-Marketplace?
5. What category of books do you buy most frequently? If the books you buy often are not listed in the categories below, please mention a category in the box given below.
6. Do you ever search for and buy rare/out of print books from the Amazon Marketplace?
7. How important are the following factors when buying a book on the marketplace?
Not important at all
Not Very Important
Important
Very Important
Most Important
Price
Marketplace Seller's Feedback Rating
Book immediately available (not available on Amazon)
Book Condition
Delivery time
Delivery method
Promptness of Response to customer enquiries
Packaging
Accuracy of book description on the web site
8. Do you look for any of the following in an online feedback rating? (please tick all that apply)
9. Do you give online feedback about the Marketplace sellers?
10. If you don’t give feedback, why not?
11. Which (if any) of the following factors would prompt you to give online feedback?
12. How much more would you be willing to pay for the fastest delivery?
13. How much more would you be willing to pay for most secure delivery?
14. Would you be interested in promotional schemes offered by Amazon or other Marketplace sellers? (eg free shipping, discount vouchers for future purchases)
15. From which online Amazon Marketplace sellers do you usually buy books? Please give an example
16.Will you purchase books from the Amazon Marketplace in the future?
17. Do you have anything else to comment?
1. Are you aware that, when purchasing from the the online Marketplace, you are buying from third-party vendors and not directly from Amazon?

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