Dear participant,
Thank you for participating in the Feilio Media Service trial at Cyberport. We really appreciate your time and are really excited to hear your valued opinion on the Feilio Media Service!
In the following, we will be ask you a maximum of 11 questions about your experience with and your expectations towards the Feilio Media Service. It should take no longer than 7 minutes to complete these questions.
Your survey responses will be treated confidential and results will be reported as aggregate numbers only. You may withdraw from the survey at any point. If you have questions about the survey please contact [email protected] or [email protected].
Please start with the survey now by clicking on the Continue button below.
1. How much do you agree with the following statements about the Feilio Media Service? (Check one box in each line) 2. How would you rate the performance of the Feilio Media Service in its current state compared to other Internet media sources you are using regularly? (Check one box in each line) 3. Would you recommend the Feilio Media Service to a friend? (Check one) 3a. Which of the following statements resembles closest your main reason for this recommendation? (Check one) 3a. Which of the following statements resembles closest your main reason for this recommendation? (Check one) 4. Which type(s) of content would you like to see more of in the near future to make the service more valuable for you? (Check as many as you like) 5. What would you improve to make the service more attractive? (Please provide free text answer) 6. Feilio is a subscription based service. If you had to sell the service in its current state to a friend, how much would you deem appropriate to charge him per month? (Please specify amount in HKD): 6a. Imagine all your suggested improvements would be implemented, how much would you deem appropriate to charge your friend per month for the improved service? (Please specify amount in HKD) 7. How important are the following features to you? (Check one box in each line) 8. Let us assume that Feilio decided to offer a cheaper version of its service without ${piping_text}. How much of a discount on the monthly subscription fee would you expect to make the service without ${piping_text} attractive to your friends? (Please specify amount in HKD) 9. If you had the choice between different subscription plans, which one would you prefer for an Internet media service delivering music, video, movies, and educational material like the Feilio Media Service? (Check one) 10. Which of the following statements comes closest to your own opinion, even if none is exactly right? (Check one) 11. Reflecting on my overall experience with the Feilio Media Service, if Cyberport were to continue providing the service to me, I would most likely... (Check one) AGE. How old are you? GENDER. Are you male of female? ROLE. How do you perceive yourself? (Check one) |
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