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Create a customer survey in minutes using QuestionPro!

What is a customer survey? Customer surveys attempt to gauge customer awareness and satisfaction for certain products and services, as well as performance indicators such as how well an individual or business is providing it. QuestionPro gives you 50 templates to choose from, ranging from customer satisfaction, voice of the customer, product surveys, and service evaluations.

The QuestionPro Survey Creation Process

Create. You're given over 50 survey templates to select for complete customization. Choose any template, change the color and theme, in addition to easily adding questions of your own.

Distribute. Once you've finished creating your survey, choose a variety of methods to distribute it, including social media, email, as well as printing signs and flyers.

Analyze. By using QuesitonPro, you can easily analyze your results by viewing the real-time summary. Looking for advanced analysis? All you need to do is simply export your results into SPSS or Excel.

Click here to view our selection of survey templates.

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Watch the 1-minute tour

Different Customer Survey Template Types

Customer Satisfaction

These templates focus more on different kinds of customer satisfaction, such as retail store evaluation, motivation and buying experience. Creating a web survey is a great option here.

Voice of the Customer

"Voice of the customer" templates are used for digging into the customer's emotions. Available templates include loyalty acid test, value propositions and emotional ties.

Product Surveys

Product Survey templates not only touch upon product use, but also go into specific aspects of certain products.

Customer Survey Questions
Service Evaluation

This category of templates focuses strictly on customer service. Among the provided templates are surveys dealing with help desk service, automobile service and salesperson evaluation.

Creating Your First Customer Survey

To help you get started with your customer survey questions right away, we've included a short video clip of the process.
You can create a new survey by following the steps below:
Step 1: Create an account on QuestionPro
Step 2: After you're logged in, click the button that says "Create a Survey";
Step 3: Whether you want to choose a template, import an existing survey or start one from scratch, you can easily customize each one to tailor your needs.

Create Your Own Customer Survey Questions Today!

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Using a Customer Survey - Things to Consider

With the amount of resources offered, QuestionPro makes it easy to jump in and start creating surveys. If you're considering other options for survey creation, remember to keep these things in mind:

Creation

How fast can you sign up and create an account? Are you able to do so within seconds or are you taken through several pages with dozens of text fields, asking for everything but your social security number? Once you do sign up and get through, how easy is it to then actually complete your first survey? Can you accomplish it within minutes, or are you bewildered with the confusing layout? In addition, how easy is it to customize your survey?
QuestionPro provides the quickest and easiest ways to sign up and start creating surveys.

Distribution

When your survey is complete, just how easy is it to distribute to others? Does the solution provider in question give you access to manage an entire email list, or provide you with embeddable HTML code to display your survey on a website or blog? Do they even provide a direct link to the survey so that you can easily share it with those in your social media circles such as Facebook, Twitter and Google+?
QuestionPro offers everything mentioned!

Analysis

When you've collected the number of responses you need, how does results reporting work with the solution provider you're considering? Even taking a step back - during the collection phase, are you able to see a snapshot with accompanying visual aids like charts and graphs in real-time? Once you have the data you want, are you able to filter out certain data metrics to give you the information you need?
QuestionPro offers all of these things!

Creation

How fast can you sign up and create an account? Are you able to do so within seconds or are you taken through several pages with dozens of text fields, asking for everything but your social security number? Once you do sign up and get through, how easy is it to then actually complete your first survey? Can you accomplish it within minutes, or are you bewildered with the confusing layout? In addition, how easy is it to customize your survey?
QuestionPro provides the quickest and easiest ways to sign up and start creating surveys.

Distribution

When your survey is complete, just how easy is it to distribute to others? Does the solution provider in question give you access to manage an entire email list, or provide you with embeddable HTML code to display your survey on a website or blog? Do they even provide a direct link to the survey so that you can easily share it with those in your social media circles such as Facebook, Twitter and Google+?
QuestionPro offers everything mentioned!

Analysis

When you've collected the number of responses you need, how does results reporting work with the solution provider you're considering? Even taking a step back - during the collection phase, are you able to see a snapshot with accompanying visual aids like charts and graphs in real-time? Once you have the data you want, are you able to filter out certain data metrics to give you the information you need?
QuestionPro offers all of these things!

The Process of Customer Survey Creation

Create Your Customer Survey Questions

Creating an account on QuestionPro gives you access to over 50 customer survey templates to choose from and customize. If those don't work out for you, you can always import your own survey or use QuestionPro's intuitive user interface to make a fresh one from scratch.

Gather Feedback

After you're finished creating your survey, you have several distribution options. You can utilize QuestionPro's email list system, send out the direct link to those on Facebook, Twitter and LinkedIn, in addition to embedding your survey's HTML code on your website or blog.

Analyze Your Results

After you've released your survey and are collecting responses, you can view the data in real time, as QuestionPro provides a snapshot of your results with visual aids like graphs and charts. When you're viewing your report, you can apply filtering, view trend analysis, as well as pivot tables.

Survey creation by QuestionPro - The leader in customer surveys

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