Deep - Liberty Bank | QuestionPro

Hello, I am ________ with Bryles Research, a local marketing research company. Would you have a few minutes of time to answer a few questions regarding local financial institutions? This is not a sales call and you will not be sold or asked to buy anything, we are simply interested in your honest opinions.

* Q1. First, Can you tell me what age range you would fit into?

Q2. Can you please name the first three banks that come to your mind in this area.

	Bank Name
* Bank 1

* Bank 2

* Bank 3

* Q3. What do you feel sets these three banks apart from all other banks in this area?

* Q4. Do you think there is a difference as far as customer experience between a community bank and a national bank?

Yes

No

* Q4A. Why do you say that?

* Q5. Who do you currently bank with?

* Q6. If you were to switch banks right now, who would you choose? And why?

* Q7. Have you ever switched banks?

Yes

No

* Q7A. Why is that?

Q8. How familiar are you with Liberty Bank?

* Q9. What do you feel like Liberty Bank is known for?

Q10. How likely are you to switch to Liberty Bank for your primary banking needs?

* Q10A. Why did you say that?

* Q11. Please record gender (DO NOT ASK)

Male

Female

Q12. Thank you for your time, that is all of the questions we had today. Can I verify your name and phone number just in case we have any additional questions. This information will be kept confidentail and will nto be linked to your responses given. Have a great day.

{end call with respondent}

* First Name :
* Last Name :
Phone :

* Please record interviewer name and number (Matching touchstar username and number)