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Dear Associate,

It is our commitment to ensure that GS CR programs are valuable for each associate and fulfill current knowledge/academic needs; therefore, in order to bring improvement ideas and assess our accomplishments during 2013, we have created a survey with a set of questions to know your opinion, comments, concerns, kudos, etc. Please take a few minutes and help us improve the Tuition Program for the 2014 period. All answers are strictly confidential and will be used for this purpose only.

Thanks.
HR Department.
 
 
 
Did you apply for the Tuition Assistance Program in 2013?
 
Yes
 
No
 
 
 
Why didn’t you apply to the Program?
   
 
 
 
Did you request reimbursement of any amount this year?
 
Yes
 
No
 
 
 
Why didn’t you request reimbursement during the year?
   
 
 
 
From the total amount that the Tuition Committee granted you with for 2013, how much money did you spend?
 
All the budget
 
Half of the budget
 
Less than 20% of the budget
 
 
 
Why didn’t you spend the entire budget assigned to you?
   
 
 
 
Did you have to attend fewer classes than expected due to amount approved?
 
Yes
 
No
 
 
 
Do you plan to apply to the Tuition Program next year?
 
Yes
 
No
 
 
 
Why don’t you want to apply for scholarship assistance next year?
   
 
 
 
What type of study plan you are putting together for next year’s Tuition Program?
 
University Degree
 
English Classes
 
A professional certification
 
Other
 
 
 
 
What do you think about the 4 rounds of the program to apply? (November, February, May, August)
 
Are very well distributed
 
They are ok
 
Are not enough
 
Other
 
Other
 
 
 
 
What do you think about the application process in general?
   
 
 
 
What do you think about the reimbursement process?
   
 
 
 
If you could change something in the Tuition Assistance Program, what would that be?
   
 
Fiserv - Tuition Assistance 2013 Program