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Survey Templates Voice of the customer Surveys null

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Based on your experience with [COMPANY], please indicate your level of agreement with each statement.
Totally disagree 
2
3
4
5
Neutral 
7
8
9
Totally Agree
I am satisfied with the quality of products at (COMPANY).
The quality of the products at (COMPANY) shop is important to me.
I am satisfied with the value for money I get from (COMPANY).
The value for money I get from (COMPANY) is important for me.
I am satisfied with the reliability of the products of (COMPANY).
Totally disagree 
2
3
4
5
Neutral 
7
8
9
Totally Agree
The reliability of products of (COMPANY) is important to me.
I am satisfied with the money back guarantee at (COMPANY).
The money back guarantee at (COMPANY) is important to me.
I am satisfied with the expertise of the (COMPANY) service staff.
The expertise of the (COMPANY) service staff is important to me
Totally disagree 
2
3
4
5
Neutral 
7
8
9
Totally Agree
I am satisfied with the fast response of the (COMPANY) service staff
The fast response of the (COMPANY) service staff is important to me.
The (COMPANY) sales people are friendly.
The friendliness of the (COMPANY) sales people is important to me.
The expertise of the (COMPANY) sales people is high.
Totally disagree 
2
3
4
5
Neutral 
7
8
9
Totally Agree
The expertise of the (COMPANY) sales people is important to me.
(COMPANY) understands me and my needs.
(COMPANY)'s understanding of me and my needs is important to me.
Considering your overall experience, how satisfied are you with our company?
Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied
Overall, how satisfied are you with (COMPANY)?
Would you refer our company to your friend or colleague?
Agree
Neutral 
Disagree
I am likely to provide enthusiastic referrals for (COMPANY).
Do you have any comments suggestions for (COMPANY)?
Would you like to receive a summary report of this survey?
Would you like to receive a summary report of this survey?
If you want to receive a summary report of this survey, please enter your email address below.
Thank you very much for participating in this valuable survey!
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