Resort Hotel Survey Template

Survey includes customer satisfaction with the Front Desk, Guest Services, Guest Room/Bath, Room Service, Restaurant/Lounge, and an overall rating.


   
 
Please take a moment to rate our services. Thank you for giving us the opportunity to serve you.
 
   
 
Excellent Good Average Below average Poor N/A
Menu Variety
Value for price paid
Promptness of service
Quality of service
Quality of food
Quality of beverage
 
   
 
Excellent Good Average Below average Poor N/A
Overall, how would you rate our staff's hospitality? (Friendliness, courtesy, responsiveness)
Overall, how would you rate our resort's public areas?
Overall, how would you rate the value for the price paid?
Overall, how would you rate the resort's ability to provide a relaxing atmosphere?
 
   
Please rate the following:
Excellent Good Average Below average Poor N/A
Decor
Cleanliness
Condition of rooms
Housekeeping services
Heating/cooling within the room
 
   
 
Comments
   
Email Address (Optional)
   
 

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