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Survey Templates Service Evaluation Surveys Client Service Satisfaction - COPIED [lpytppiaio]

Client Service Satisfaction - COPIED [lpytppiaio]

Client evaluates the company on customer service and meeting the company needs.


Hello:
You are invited to participate in a survey. In this survey, approximately 10 people will be asked to complete a survey that asks questions about customer service. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Katrina Brown at 919-720-7515 or by email at the email of [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Overall, I am very satisfied with the way Gifts Four Every Occasion, Inc. has created the website for this project.
The owner of the company was friendly and acknowledged me when I entered the site.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
N/A
The manager provided excellent customer service.
The manager demonstrated professionalism at all times.
My interaction with the manager was pleasant.
I felt that the manager was able to adhere to professional standards of conduct.
I felt that the manager represented my needs with my best interest in mind.
Overall, I am satisfied with the service I received from Gifts Four Every Occasion, Inc.
Strongly Disagree
Somewhat Disagree
Neither Agree or Disagree
Somewhat Agree
Strongly Agree
N/A
The Gifts Four Every Occasion, Inc. manager is knowledgeable and professional.
I feel like I have a good personal relationship with the Gifts Four Every Occasion manager.
The manager was able to assist me with all of my business requests.
The manager responded to my inquiries in a timely manner.
Overall, I am very satisfied with the manager.
What would be the primary reason for being very satisfied with Gifts Four Every Occasion, Inc. service.
What would be the primary reason for being very satisfied with [COMPANY] account manager?
Compared to how you felt about [COMPANY] before this project, what would you say is the likelihood of completing another project with [COMPANY] now?
Considering the overall value of the project you paid for, was it
Thank you for completing our survey. If you have any other comments for [COMPANY] please enter them below.