Organization

Universit´┐Ż di Bologna

Project Description

Users satisfaction about Bigiavi library

Project Abstract

The main objective of this survey is to study the customer satisfaction of the library "Walter Bigiavi" in Bologna, collecting and measuring the characteristics of the users of the library, some cognitive elements on their expectations, modalities and reasons fo using this library, the acquaintance and the use of the services and above all the perception of the quality of the structural services, librarian staff, bibliographical collection, loan and consultation.

Surveys released for this project:
Questions
the users satisfaction about Bigiavi library 49
QuestionPro is FREE for Academic Research

This Project Sponsored by: QuestionPro - Web Survey Software
See Research Sponsorship for more information.

×
×
Complex insights made simple. Get Started for FREE