MKTG 203: Customer Satisfaction Research

Organization

Singapore Management University

Project Description

Project Abstract

As part of our requirement for the final research project for this course. The team has decided to work on a customer research project that involves measuring customer satisfaction in an airline industry.

Surveys released for this project:

Questions

In-flight Survey

103

QuestionPro is FREE for Academic Research

This Project Sponsored by: QuestionPro - Web Survey Software
See Research Sponsorship for more information.

Awards & certificates

The Experience Journal