Online Retailer Evaluation Survey Template

Online Retailer Evaluation Survey focused on attitudes about purchasing online and at a given site.


   
Thinking about your experience with , please indicate your opinions about the following statements:
INTERNET_RETAILER
Strongly agree     Agree     Neutral     Disagree     Strongly disagree     Not sure
I prefer making a purchase from this (INTERNET RETAILER) over using local offices, malls or stores.
I prefer this (INTERNET RETAILER) over other home shopping services (i.e., catalogs, "1-800" services or television).
This (INTERNET RETAILER) doesn't just sell products or services--it entertains me.
I received special rewards and discounts from doing business with this (INTERNET RETAILER).
I say positive things about this (INTERNET RETAILER) to other people.
I consider this (INTERNET RETAILER) to be my first choice when I need products or services of this type.
The "look" of (INTERNET RETAILER)'s website is appealing to me.
I really like doing business with (INTERNET RETAILER).
I intend to continue to visit (INTERNET RETAILER)'s website in the future.
I intend to purchase from (INTERNET RETAILER) in the future.
(INTERNET RETAILER) is one of the first places I intend to look when I need the type of merchandise or services it provides.
It would require a lot of time and effort on my part, to set up an account with another Internet retailer.
It would take a lot of time and energy to look for another Internet retailer for this type of product.
The products and/or services I purchased from (INTERNET RETAILER) were a good value.
I enjoy doing business with (INTERNET RETAILER).
 
   
 
Please tell us how we can serve you better in future?
   
 

Website Surveys

Evaluation of Potential for E-Commerce Services

16 questions

Survey use of non-Internet services and which services would be used if available online. Also providing website evaluation.

Website Surveys

Web Building Activities Survey Template

18 questions

Web building activities survey providing corporate demographics and investigation of web building expenditures and activities.

Website Surveys

Web Customer Service Evaluation Survey Template

18 questions

Customer service evaluation and feedback survey on speed, quality, and overall customer satisfaction.