Travel Survey


Trip purpose and service problem identification.

Category : Travel     (Browse All Categories)

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Here is the Travel Survey template.


   
 
Dear Passenger:

We are pleased you have chosen to travel with us. In order to provide you with the best possible travel experience, we would like to know a little more about you and why you are traveling. You can help us by taking a few moments to complete this questionnaire.

Thank you for your assistance.
 
   
 
What is your main purpose in taking this trip? (Please check only one answer)
 
Business
 
Pleasure/Personal
 
   
 
Which of the following phrases best describes the exact nature of this trip? (Fill in all that apply)
 
Internal company business (visit regional office, plant or attend a company meeting)
 
External company business (sales call, visit customer or vendor)
 
Official government/military business
 
Attend industry meeting/trade show
 
Attend a convention
 
Accompany family member on business/convention
 
Other business (not described above)
 
Incentive travel (company-paid pleasure trip)
 
Visit friends/relatives
 
Visit resort
 
Cruise
 
My trip will (did) include plans to sightsee
 
My trip will (did) include plans to ski
 
My trip will (did) include plans to golf/tennis
 
Personal affairs (moving; to/from school)
 
Personal emergency (illness, etc.)
 
Vacation or other personal reason

 
   
 
Did you yourself call to make the arrangements for this flight?
 
Yes
 
No
 
   
 
If you were particularly dissatisfied with any of (Company's) procedures at the airport you departed, please indicate which area(s):
 
Curbside baggage check-in
 
(Company) ticket counter
 
Express baggage/Seat check-in counter
 
Security checkpoint
 
Red Carpet Room
 
Boarding gate check-in counter
 
Aircraft boarding
 
Other
 
   
 
If you were particulary dissatisfied with any of (Company's) personnel at the airport you just departed, please indicate which personnel.
 
Skycap
 
Ticket counter agent
 
Express baggage agent
 
Security checkpoint personnel
 
Red Carpet Room receptionist
 
Boarding gate agent(s)
 
Flight attendant (during boarding)
 
Other
 
   
 
What could have been done to serve you better?
   
 


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Live survey using this template:

Travel Survey - COPIED [lvvqavnyxp]