Quality Surveys can get you quality response, in turn increasing the quality of service that you offer to your customers. You can use this template to gather information from your customer base. If we have missed out anything you can easily customize the templates and add your own questions to the survey.
Evaluation of all aspects of air travel service 42
Trip purpose and service problem identification. 7
Post tour evaluation and willingness to recommend. 18
Evaluation of aircraft, flight selection, amenities and in-flight service. 19