QuestionPro is the market leader in tracking customer satisfaction, providing end-to-end Customer Satisfaction Surveys for businesses. Effective customer satisfaction surveys focus on measuring customer perceptions on how well a company delivers on the critical success factors of the business. QuestionPro unlocks that understanding so you can make informed business decisions. Building and deploying a QuestionPro customer satisfaction survey platform has never been easier. Whether it's your first survey or you're a Market Research professional, QuestionPro provides these pre-built Customer Satisfaction Survey templates for your every need. Our pre-built Customer Satisfaction Surveys focus on service promptness, buying experience, staff responsiveness, and customer pain points.