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Survey Templates Product Surveys Top 11 Product Satisfaction Survey Questions for Questionnaire and Sample Template

Top 11 Product Satisfaction Survey Questions for Questionnaire and Sample Template

Use product satisfaction survey questions for collecting data on product use, satisfaction, improvement areas and more. Know if customers are willing to recommend your product to others. Use this free sample survey and collect powerful insights from customers.

This product feedback questionnaire can be customized to your needs. Learn more about your product use patterns and if your customers have any suggestions. Find out if they are likely to buy again and use the data to forecast sales.


Considering your complete experience with our company, how likely would you be to recommend our product to a friend or colleague?
Very Unlikely
Very Likely
How satisfied are you with our product based on the following criterias:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall quality
Value
Purchase experience
Installation or first use experience
Usage experience
After purchase service (warranty, repair, help desk)
How long have you used [PRODUCT]?
How often do you use our product?

Compared to products offered by our competitors, would you say that our product is:
Will you use or purchase our product again?
When you contacted our customer service team, were all issues resolved to your complete satisfaction?
Would you like to mention anything specific in your experience with our product which was not asked in the survey?
Thank you for your feedback.

Benefits of using a Product Satisfaction Survey Template

1. It's free
This sample product survey template is absolutely free. All you need is an account. You can create a survey from this template and send it to your audience.

2. It's customizable
You can add or remove questions as per your requirements. You can also edit the options and use different rating scale.

3. Know if the customers are satisfied
Customer satisfaction is essential for any business to succeed and sustain in the long run. Listen to the voice of the customer and know if they have any suggestions. Analyze the data and find out ways to improve customer experience.

4. Build better products
These product survey questions can help organizations to identify the improvement areas and new ideas to build better products.