QuestionPro Research GovCloud - A FedRamp Certified Market Research Environment

QuestionPro launches Research GovCloud, a secure FedRamp / NIST Moderate certified market research environment for federal, state, local agencies, and their partners.

About QuestionPro

With over 10 million users worldwide, QuestionPro is a leading provider of online survey and insights solutions software. Insights include tools for creation, distribution, and analysis of surveys, as well as platforms for polling, mobile research, and data visualization. For over 13 years, QuestionPro has provided reliable technology to organizations from Fortune 100 companies to individual researchers.

The reason why QuestionPro is the best platform for survey creation is that we focus not only on perfecting survey and research but also on systematic survey deployment and data collection. QuestionPro is driven by focusing on deep analytics provides data-driven real insights, which makes it easier for the organizations to make accurate and well-informed decisions.

About AWS GovCloud

AWS GovCloud (US) is an isolated AWS region, subject to FedRAMP High and Moderate baselines, and it allows customers to host sensitive Controlled Unclassified Information (CUI) and all types of regulated workloads.

Information Technology has evolved from traditional ways to a continuous innovative method for public organizations and government agencies. At this point of transition new services on dynamic architecture is needed. This ever-changing environment needs a real-time, end-to end visibility service dependencies. AWS GovCloud is a platform, that fulfills all the above needs.

About QuestionPro Research GovCloud

A powerful market research platform comprising of Enterprise Survey and Online Panel management capabilities hosted on Amazon Web Services - AWS GovCloud. The capabilities include advanced data collection (40+ question types), logic and analytics.

AWS GovCloud complies with the FedRAMP High baseline, the DOJ’s Criminal Justice Information Systems (CJIS) Security Policy, U.S. International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) for Impact Levels 2, 4 and 5, FIPS 140-2, IRS-1075, and other compliance regimes.

Requirements For Access to AWS GovCloud (US)


US Citizen/Person


US Organizations on US Soil


Can Handle Export Controlled Data

Who Can Benefit from GovCloud

Powerful tools for advanced research

  • federal-agencies

    Federal AgenciesGeneral Services Agency- Survey building employees to improve building needs and service
    FDA - Smoking Study based on advertisements

  • Vetted-Government-Customers

    Vetted Government CustomersVA - Department of Veterans Affairs gathers feedback on hospital and medical treatment from military vets

  • Organizations-in-industries

    Organizations in government-regulated industriesPetroleum, fishing, pharmaceutical, etc organizations who follow strict regulations that protect people and resources.

  • Federal-Government

    Research Firms dealing with the Federal Government and Federal RegulationsIpsos Research running a government-sponsored study and requires access to government regulated information & people.

  • Citizen-Feedback

    Citizen Feedback & Engagement OrganizationsThe Ford Foundation - Collects citizen feedback in order to fight social injustice and equal representation of the US population.

Benefits of QuestionPro Research GovCloud

  • Scalable survey collection infrastructure through AWS instances
  • Protect sensitive unclassified data collection via surveys on AWS hosted databases. Data transfer and storage are both secured.
  • Audit access and use of sensitive data with your keys in API logging service, managed and operated by U.S. citizens.
  • Limit access to sensitive data by individual, time and location, and restrict which API calls that users are able to make with identity federation, easy key rotation, and other powerful access control testing tools that are available.


Key Feature Highlights

1. Secure and Scalable Data Collection

  • QuestionPro offers high volume secure collection solution of classified or unclassified data through the AWS GovCloud infrastructure.
  • Access limited Individual - Time - Location.
  • Researchers must contact GovCloud for security access and schedule date/time/location.
  • Market researcher will login to secured URL.

2. Authorization and Authentication

  • The AWS GovCloud layer helps ensure that the infrastructure does not allow any unauthorized access to the Research GovCloud Application.
  • Once the network level access is granted, the QuestionPro application layer takes care of authorization for application and report access.
  • Authentication for system access is through Virtual MFA Device (smartphone or tablet)
  • Customers must be security approved by GovCloud in order to sign into the QuestionPro Research GovCloud.
  • Customers must be based in US.
  • Customers will have access to QuestionPro’ full suite of tools and services with data collected, saved, and downloaded from them GovCloud.

3. Secure Backup

  • Research GovCloud backup processes are built to offer the appropriate level of granularity to meet the Recovery Time Objective and Recovery Point Objective of the business, including:
  • Application-level recovery (for example, databases)

Key Features of QuestionPro Survey Software

  • 1-Enhanced-servers

    Enhanced serversEnhanced enterprise grade servers for best survey delivery, response collection and analytics performance.

  • 2-Advanced-JavaScript

    Advanced JavaScriptValidate complex questions like flex matrix, conjoint, heatmap etc, where system validations would be limited. Client validation can be easily done so request is not submitted on the server.

  • 3-Single-sign-on

    Single sign-onAllows you to to authenticate and access your QuestionPro account with ease.

  • 5-FTP

    FTP (File Transfer Protocol) syncAllows you to receive periodic reports for any of your surveys to be uploaded to an FTP server of your choice.

  • 6-Webhooks

    Webhooks & Tableau integrationWebhooks allow you to automate customer data transfer in realtime to QuestionPro, using API calls, such that you can send surveys in bulk to your database, even if the data is stored in an external platform such as Tableau.

  • 7-Microsoft

    Microsoft Dynamics integrationConnect easily to Microsoft CRM Dynamics with QuestionPro. Direct Integration with Microsoft Dynamics, enabling sales and customer success.

  • 8-Conjoint

    Conjoint and Max-diff question typeMeasure the opinion of your customers/ consumers/ clients, to make better informed business decisions. Know how important different elements of a consumer/client decisions are using the question types.

  • 9-Import-external-data

    Import external dataImport historical data collected from any software. This data can very easily be imported to QuestionPro.

  • 10-TubePulse

    TubePulse™ dial testingTubePulse™ is our advanced dial testing module. TubePulse enables you to engage the target audience in thoughtful and in-depth discussions to illuminate their potential concerns/ feedback.

  • 11-Heatmap-and-HotSpot

    Heatmap and HotSpot Image testing question typeUsing this question types, you can have your respondents either select areas of their interest from an image or have pre selected areas that they need to rate. Real time analysis are provided on QuestionPro itself to get better insights.

  • 13-Survey-comparison

    Survey comparisonQuestionPro is the only software that allows you to consolidate data from different surveys and analyze it or even compare it against each other.

  • 15-Text-analysis

    Text analysisEnables you to analyze text in open ended questions which require specialized text analysis for meaningful insights.

  • sla-bba

    Custom SLA Open to SLA

  • hipaa-fedramp

    HIPAA/ FedrampCompliance for data management. We ensure our clients that the data that is stored or uploaded is HIPAA compliant. The data hosting for all the federal clients are FedRAMP compliant.