When creating a customer experience program, it’s important to track how well you are able to reach and engage your customers along the customer journey. One of those ways is through email. Monitoring emails sent…
In part one of the blog, I discussed the Agile Software Manifesto and how it drives success and improves the level of employee engagement. In this blog, I will discuss the 12 Principle from the…
I call Josh Bersin the Founding Father of modern-day people-analytics (I’m not the only one). He understood the gold mine sitting at the intersection of human-beings and data before most of us did. And he’s…
The business world is never at a loss for creating new departments and job titles, which is why between 2006 and 2015 the job title “Chief Innovation Officer” increased in prevalence by 500% according to…
“Without ethical culture, there is no salvation for humanity”– Albert Einstein Culture Assessment: Definition Culture assessment is defined as a process of tinkering that helps organizations differentiate between ideal culture and real culture. Culture assessment…
The Association of Corporate Executive Coaches (ACEC) is an association for master-level executive coaches who focuses on the results of the business side of coaching and who offer a Certification as a Master Corporate Executive…
