QuestionPro Communities is a leading community management platform that allows companies to create engaged customer communities, collect real-time customer insights and impact customer experience. Make informed business decisions at lesser than the VisionCritical pricing and with much more features that VisionCritical offers you. Create and manage a thriving online community with the advanced functionality of the QuestionPro Communities mobile app. Collect analytical data with surveys, capture feedback and ideas with IdeaBoard, let your community post suggestions and ask questions and use the gamification tool to increase engagement. Get the 'pulse' of your community with advanced reporting and analytics across mobile and desktop devices.
|Unlimited surveys & questions|
|Social media integration|
|Question & answer|
|Automated incentive management|
|3rd party apps integration|
* QuestionPro supports 98% of all VisionCritical question types and community management features. Your onboarding manager will help you find the best alternatives to any unsupported features.
QuestionPro has made it easy for Vision Critical customers to move their online communities and panels directly into the QuestionPro Communities platform. Below is the three-step process to import you online community into your new and better community management platform - QuestionPro Communities.
QuestionPro offers our enterprise clients several geographical options to locate their data to comply with government/federal regulations. Clients can choose from any one of the data centres based in Seattle - USA, Toronto - Canada, Netherlands - Europe, Victoria - Australia, and Dubai - UAE.
Use the communities mobile app that acts as an extension for the online community and allows for push notifications and geo-location based surveys for real-time and relevant insights collection. Encoruage participation in real-time activities, collect rich-media and offer rewards that can be redeemed on the go.
Leverage the enterprise-grade survey platform that’s deeply integrated into the communities platform! Leverage the platform to send out SMS-invites, build your community through social as well as our 22 million+ online panel, collect in-depth data and rich media, run advanced analysis like TURF, Gap, text-analysis etc. to collect powerful insights.
Our user-friendly platform is designed to give you unlimited flexibility to manage both high-frequency studies and longitudinal tracking. With extensive community management services, we can let you co-create with your brand's top promoters and offer the best resources to act as an extension of your consumer research. We also offer 24/7 support teams, extensive FAQ's and other guides to offer you high ROI.
At QuestionPro, the security of customer data is a top priority. With ISO 27001 certification, EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework, SSAE16/SOC-2, HIPAA compliant along with enterprise-grade security features, including data encryption, redundancy, and continuous network monitoring. QuestionPro is committed to the confidentiality, integrity, and availability of all information within its system.