Market research software / Feature / ListenAI

AI-moderated interviews, real human insight

Create an interview, share one link, and let AI conduct, transcribe, and analyze every conversation. You get summaries, themes, quotes, and clips automatically.

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Create AI Interview Study screen in ListenAI

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Comparison

Qualitative research shouldn't take weeks

ListenAI gets you interview depth at survey speed.

	ListenAI	Traditional interviews	Surveys
Rich qualitative depth	Yes	Yes	No
Launch in hours, not weeks	Yes	No	Yes
Scale without added moderators	Yes	No	Yes
Consistent, unbiased moderation	Yes	No	n/a
Automated themes and summaries	Yes	No	Partial
Video, audio, and text responses	Yes	No	No

Infuse with QuestionPro AI

ListenAI gets you interview depth at survey speed.

Describe what you want to learn, and it drafts a full interview guide with questions and follow-up logic, then turns every conversation into structured, decision-ready insight.

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Generate & edit questions

AI Interview Builder

Turn a plain-language brief into a structured guide with probes and follow-ups.

No separate projects to manage

Multilingual interviews, built for global research

Run one study across multiple languages from a single setup. Participants respond in their preferred language, which lowers comprehension barriers and improves response quality.

Move from listening to deciding, faster

From raw responses to research-ready insight

ListenAI ranks key findings by evidence strength, backs each one with real participant quotes, and turns findings into prioritized recommendations with impact and effort cues.

ListenAI results with themes, key findings and quotes

ListenAI export options for summaries, reports and highlight reels

One study. Multiple deliverables.

Choose the right format for every audience

Turn every interview into polished deliverables in just a few clicks. Export executive summaries, comprehensive research reports, highlight reels, and raw data.

Response modes

Three ways to listen

Video

Camera and microphone. Rich qualitative depth that captures tone, expression, and hesitation.

Best for: UX, concept testing and emotional feedback.

Audio

Microphone only. Lower friction than video, with natural language and tone intact.

Best for: Discovery and sensitive topics.

Written

Typed answers. Fast, low-pressure and accessible.

Best for: Async feedback and participants who prefer to type.

FAQ

Questions, answered

What is ListenAI?

ListenAI is an AI-moderated interview platform inside QuestionPro. It creates interview guides, conducts interviews by video, audio, or text, and turns responses into summaries, themes, quotes, and recommendations.

How does AI moderation work?

The AI presents one question at a time and reads each response. When an answer is short, unclear, or especially revealing, it asks a contextual follow-up, the same way a skilled human moderator would. Every participant gets the same rigorous, unbiased experience.

What interview modes are supported?

Three. Video for rich, expression-level depth. Audio for lower-friction, natural conversation. Written for fast, accessible, typed responses. You choose the mode that fits the study.

Can ListenAI interview participants in other languages?

Yes. Add multiple languages to a single study. Participants respond in their preferred language, and you keep one centralized setup for global research.

Is ListenAI a replacement for surveys?

No. Surveys are best when you need statistical representation. ListenAI is best when you need to understand the why behind the numbers. Many teams use both, often running ListenAI before or after a survey.

Does QuestionPro train AI on my interview data?

No. QuestionPro does not use customer or interview data to train external AI models. You retain ownership and control of your data at all times.

When should I not use ListenAI?

When you need a live human moderator for highly sensitive work, strict statistical sampling, or real-time group interaction like focus groups. ListenAI is built for scalable, in-depth qualitative interviews.

See how ListenAI runs a full qualitative study in hours

Book a 30-minute demo and we'll show you the platform using a challenge your team could be facing right now.

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AI-moderated interviews, real human insight

Qualitative research shouldn't take weeks

ListenAI gets you interview depth at survey speed.

AI Interview Builder

Multilingual interviews, built for global research

From raw responses to research-ready insight

Choose the right format for every audience

Three ways to listen

Video

Audio

Written

Questions, answered

See how ListenAI runs a full qualitative study in hours

Awards & certificates

The Experience Journal