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hearst
PandG
maple-leaf
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potbelly

Create a thriving online community

Grow online communities:

Easily accelerate customer base with our purpose built community tools.

Online member portal:

Create a stand alone branded website for your members.

Communities app:

Make use of push notifications, alerts, and mobile methodologies.

Social media:

A one-click solution to post surveys and share member comments on Facebook, LinkedIn and Twitter.
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Online community platform to engage your customer panel

Built on top of QuestionPro’s best-in-class survey software, our Online Community Software enables you to intelligently engage your customer community.

Surveys and polls:

Over 50+ question types supported. We support simple and complex surveys, polls, advanced question types, logic, branching, and more.

Live chats and forums:

Connect with and get feedback from your passionate customers.

Gamification and rewards:

Reward loyal customers with interactive points, gamification badges, cash, and donations.
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Collect community feedback through insights community software

Get the 'pulse' of your online community by collecting data, running reports, and providing analysis across Mobile and Desktop devices.

Enhanced analysis:

Grouping, crosstab, response editing, and drill-down capabilities for analyzing data.

Customized reporting and charts:

Create reports and customize slides to fit your presentation needs. Customized Reports can be downloaded in HTML, PDF formats.

Statistical models and analytics:

This includes access to TURF Analysis, CHAID Analysis, Weighting and Balancing, and GAP Analysis.
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Impact your bottom line through real-time research

Understand your target market and your customer’s needs, enhance your relationships, identify key drivers of your business, and improve the sales process.

Customer intelligence:

Understand your target market, improve the customer experience, identify market demands, and stay updated.

Customer engagement:

Build customer trust, brand loyalty, and enhance customer engagement.

Improve sales:

Quickly qualify sales leads by cutting down the noise, understand your target market, and optimize your message.
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THE QUESTIONPRO DIFFERENCE

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CREATE YOUR FIRST ENGAGED ONLINE COMMUNITY PLATFORM
Understand your customers, their needs, expectations, and make intelligent business decisions. Create meaningful long-term relationships to maintain a competitive business edge.