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Customer Experience Software

THE LEADING BUSINESS EXPECTATIONS SURVEY TOOL

Create, send and analyze business surveys using real-time and automated survey data collection and powerful analytics to get valuable feedback and actionable insights.

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Conduct business surveys & analytics

Create Intelligent business surveys

Leverage the highly intelligent predictive survey response options to create business surveys in minutes. Access the QuestionPro library that includes over 80 ready-made standard as well as advanced question types and 300+ sample questionnaires. Furthermore, create end-to-end online surveys for your business using additional features such as advanced survey logic, branching and many more.

Collect real-time survey data

Conduct comprehensive business research through automated and real-time survey response collection methods such as email, website embed, SMS, Mobile App, Communities, QR Code and more, using the business survey software. Leverage the QuestionPro business survey software to provide an engaging experience to your respondents.

Analyze survey responses

Power your research with advanced analytics such as Conjoint, TURF, GAP, Trend, and many more, under a single platform on user-friendly dashboards. Utilize easy to interpret visual infographic survey analysis reports and also be able to export them to Excel, SPSS, txt, Dropbox and Google Drive using the business survey software.

Test the QuestionPro Online Survey experience

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Business Survey Software Features

300+ free business survey templates

Access the QuestionPro library of over 300+ free ready-made survey templates to reduce the time taken to create surveys from scratch. Reach out to your audience faster by choosing from a wide array of survey questionnaires specially created by domain experts which are also updated on a regular basis to keep up with the changing trends and topics in various industries.

Smart survey logic and branching

Leverage easy to use drag and drop advanced survey logic and branching such as survey branching, skip logic, text piping, survey looping, and randomization to create respondent-centric business surveys without having the need to spend time learning complex survey software.

Enterprise-ready business solution

Conduct comprehensive business research using the enterprise survey software that provides seamless survey delivery and accurate response collection through its powerful enterprise-grade servers. Leverage various functionalities that include advanced javascript, survey comparisons, role-based access, survey data security, importing surveys and many more. Furthermore, QuestionPro is also HIPPA/FedRAMP compliant for data management.

FTP schedulers

QuestionPro business survey software offers automated schedulers to preplan your research and schedule surveys at the touch of a button thus reducing the time spent and manual effort required every time for such tasks. Just import your audience database, schedule your surveys as needed and send out surveys automatically. Furthermore, utilize the FTP sync feature which provides scheduled periodic reports for all surveys that have been uploaded to an FTP server.

Single Sign-on for businesses

Access your QuestionPro account with ease on multiple machines across your organization using a single username and password through the cookie-based single sign-on feature. Avoid the hassles of managing multiple passwords and access your surveys to collect and analyze real-time data anywhere around the globe.

Robust business analytics and reports

Get valuable insights from your survey response data using powerful analytics such as segmentation, cross tabulation, Conjoint, text analysis and many more in the market research survey software. QuestionPro business survey software provides you with easy to understand visual infographic reports and also allows the export of these reports in Excel, SPSS, txt, Dropbox, and Google Drive.

Mobile data collection

QuestionPro business survey software offers a specially designed mobile app, compatible with all smartphone devices and available over Android and iOS. Leverage the mobile app to collect online and offline data and analyze responses wherever you go. Customize the user experience, native sync with Salesforce, set action alerts, and also be able to capture location data.

24*7 global support

QuestionPro offers you 24*7, 365 days global support anywhere around the globe. You can reach us at any time through online chat, email or even on a phone call. We assure you that our customer support representative will always be there to assist you and answer all your queries and concerns whenever needed.

Business survey sample/panel

No need to worry about finding reliable respondents for your surveys, leverage QuestionPro business survey sample to get the right audience for your survey research. Conduct effective business surveys by choosing from over 22 million+ global sample of respondents who are profiled by various demographic parameters and 300+ data points to suit your niche research requirements. Utilize additional services such as complete fieldwork management, panel balancing, incentive management and many more, that are offered to give you only the best quality survey responses.

More about Sample
Software data security

Keep your survey data safe and secure using QuestionPro business survey software. QuestionPro offers single sign-on and SSL for survey data along with SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and fully GDPR compliant. Furthermore, leverage enhanced security and control through add-on features such as enable/disable survey data collection, create password protected market surveys, authenticate respondents via social media, keep survey timers, Use anti-Ballot box stuffing to prevent multiple submission, and many more.

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Software Integration

QuestionPro offers a host of powerful software integrations which use webhooks and API’s to maintain consistency and coherent back-end data integration to seamlessly synchronize your survey data and integrate with existing CRM tools like Salesforce, Microsoft Dynamics, Tableau, Caspio, Google Sheets, Hubspot and many more.

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Quantitative and Qualitative Analysis

QuestionPro business survey software enables organizations with a complete package of not just quantitative but qualitative analysis tools as well, that are required for effective research. Get actionable insights using powerful analytics such as Conjoint, TURF, GAP, Trend, segmentation, cross tabulation, Comparative NPS, CSAT, CES, and many more through user-friendly dashboards. Furthermore, utilize text analysis which provides sophisticated algorithms to categorize qualitative data avoiding the need to read and tag each response. Derive valuable insights from textual content and understand the respondent sentiment while answering the survey.

More about Analytics

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