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Web Customer Service Evaluation

Customer service evaluation and feedback survey.

Category : Website     (Browse All Categories)

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Here is the Web Customer Service Evaluation template.

How did you contact customer service?
If you called on the phone, how quickly did you get through?
If you contacted customer service by fax or email, how long did it take to get a response?
What was your reason for contacting customer service?
Overall how satisfied are you with our customer service representative?
Do you have comments or suggestions that would help us improve our customer service?

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