Incidence Rate(IR) Management

Incidence Rate(IR) Management is a feaure within QuestionPro Audience tool where it monitors real time IR while the survey is live in the field. It helps in keeping the survey live in the field and ensure the survey is gaining traffic it require.

If there is a sudden huge drop in the on field IR or huge increase in the survey length compared to what was assumed while launching the survey then it keeps a track of it and checks the cost based on current metrics. If it triggers a change in the CPI then it sends notification to the user and share the current metrics along with the suggested CPI that the survey needs to be launched at.

Once you receive an email notification from IR management about your project which was set live, it means that it is now paused due to poor field metrics. The notification shares the on field metrics for IR and LOI along with the suggested CPI.

Step 1: Login to your account and go to Audience dashboard.

Step 2: Click on Manage button.

Step 3: Click on Accept button to accept the suggested CPI and launch the survey

OR

Click on Reject and close button, which will close the project and stop the survey fielding.

You can add credits into you account using Add more button.