Community- Email Preferences

How can I manage Email Preferences?

To manage email preferences go to:

  • Login »  Communities »  (Select Community) »  Send »  Delivery »  Email Preferences

Global Email Preferences

Under Global Email Preferences you can setup "From Email" and "From Name". This information will be used for all communication for this panel. By default the account email address is used.

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New User Email Verification Template

When a new subscriber/member asks to be subscribed to the community, a confirmation e-mail is sent to verify it was really them. An auto-generated verification URL is inserted in the email and only when users click on this URL can they join the panel. When you enable: Require email verification before surveys option, members cannot access surveys without verification. Only after they verify, will they be able to take the surveys.

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Broadcast Email

To breadcast the email, click on New Broadcast Email fill the details and click on Send Email

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Welcome Email Template

If you want to send a Welcome Email Template, enable the option for Welcome Email. Fill in the details and click on Save Changes

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Refer-A-Friend Email Template

Here you can set the template for the email that will go out when you enable Refer-A-Friend Email.

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Community Invitation Email Template (Private Community)

Here, you can set the template for community invitation.

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Reward Rejection Email Template

Here you can set the template for the email that will go out when you enable Reward Rejection Email. When Manually Approved Reward is on, rejecting rewards will send the email to the community member notifying him/her about the reward rejection

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Community Health - Email Delivery and Access Rules

Here, you can specify rules for email delivery and access for panel members.

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Administrative Notifications

Administrative Notifications give you control over when and how you receive alerts. You can enter in an email address for "Fulfillment Email" and all emails for points/rewards redemption will be sent to this email address. You can also choose to receive notifications when new users sign up.

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