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Dynamic Online Survey Tools offered by QuestionPro

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Creating an Effective Online Survey

What is an "online survey"? Online surveys are questionnaires that can be sent out and completed by respondents over the internet - on a stationary browser such as a desktop or laptop or the mobile browser on their tablet or smartphone. Surveys are conducted for a variety of purposes. Some are used to gauge customer or employee satisfaction, others are used for market research, and some are just for fun. A typical survey consists of a wide variety of question types, including multiple choice, open-ended, matrix tables and ratings with images or a slider. Upon completion, results can be statistically analyzed and certain conclusions can be made.

QuestionPro gives you 3 different ways to start creating online surveys:
1) There are over 100 survey templates to choose from, covering a wide variety of topics;
2) Import your own survey that you've typed up in Microsoft™ Word™
3) Build a fresh new survey from the ground up.

Choosing a Survey Creation Method with QuestionPro

Collecting information through surveys doesn't have to be difficult. QuestionPro makes it easy to get started right away with online survey creation. Either through templates, importation, or creating your own, collecting and analyzing information is now easier than ever. Just start with one of the following steps:

Select a Pre-Made Template
Browsing the QuestionPro Online Survey Template library is a great place to start. You can browse through dozens of different templates, generating tons of ideas for topics and questions to ask on your own online survey. Some topics include customer or employee satisfaction, service evaluations, new product/concept testing, academic course evaluations, as well as personal surveys measuring goals and life events.

Importing a Pre-Made Survey
The second option available to you is to import a survey that you've already created, either in QuestionPro or Microsoft™ Word™. This is a nice option if you plan on creating a number of surveys and want to maintain the same flow and logic as presented in earlier surveys.

Creating a New Survey
Finally, the third option available to you is to create your own survey from the ground up. With its intuitive interface, QuestionPro ensures that you will create new surveys within minutes of logging in. Choose from a wide variety of question types to collect the exact information you need.

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Some Popular Online Survey Templates to Choose From

Online Survey Software from QuestionPro
Customer Satisfaction

One of the most popular topics of surveys created are customer satisfaction surveys. The questions tend to focus on particular products and specific experiences with recent transactions. In addition, perception about product selection, pricing and store atmosphere are sometimes included as well.

Online Surveys Help Gather Feedback
Voice of the Customer

Voice of the customer templates go a little deeper than customer satisfaction. VOC surveys probe deep into the customer's feelings and emotions about the brand and company itself, instead of focusing on a particular product or transaction. Questions asked include respondent's reactions if the company were to disappear or the certain department were to become defunct.

Event Planning with Online Surveys
Employee Evaluation

Employee evaluation surveys cover a wide range of topics, including management/supervisor evaluation, performance reviews, employee satisfaction surveys including those dealing with job climate, stress and turnover rate. Very useful for managers and business owners for gauging employee attitude and perception.

Gather Website Feedback using Online Survey Provider QuestionPro
New Product/Concept Testing

Designed for those in the field of market research, new product/concept testing gather information on the market's reaction to certain products or services that are in development. Possessing this information can be crucial to the success of an anticipated product launch.

How to Create Your First Online Survey

To help you get started right away, we've provided a short video clip to help you along the way. Follow these simple steps and you'll be cranking out online surveys left and right!

Step 1: Create an account in under 10 seconds at QuestionPro;
Step 2: Once you log in, click on Create a Survey;
Step 3: Either choose a template, import an already existing one, or create your own to get started!

Creating Online Surveys with QuestionPro

Things to Consider When Using Online Survey Tools

QuestionPro makes it easy to jump in and start creating online surveys, whether you're experienced or a novice. There are a few options available for survey creation, and if you don't have a lot of experience with, it's a good idea to keep the following points in mind:

Survey Creation

How vast is their template library? Does it cover a wide range of topics from customer satisfaction to product development and employee evaluations? Once you've chosen a template, how easy is it to customize? Are you given full access to the CSS code to modify any aspect you wish? Are you able to use existing questionnaires as base templates for new surveys? In general, how much flexibility is given to the entire online survey creation process?

Effective Delivery

When delivering the survey, what options do you have available to you? Can you create and manage a personal email list of friends and acquaintances that you wish to share your surveys with? How about if you're conducting market research and need a specific demographic to target? Can you select a specific number of respondents along with factors such as gender, age and location? What if you just need your survey embedded into your website or blog? Maybe you just need a quick post to Facebook, Twitter or LinkedIn with two clicks? Last but not least, do you have the option of generating a unique QR code that links directly to your survey?

Results Analysis

Once you've gathered the responses you need, how intuitive is data reporting and analysis? At any time during the collection process, can you view a real-time snapshot of your results? How about customizing report data? Are you able to filter certain variables of your research data so that you can view the exact kind of information you need? Are you able to export the raw data in Excel or CSV formatting for further data analysis? How about exporting it as an advanced SPSS statistics package?

QuestionPro can accomplish all of the above!

Survey Creation

How vast is their template library? Does it cover a wide range of topics from customer satisfaction to product development and employee evaluations? Once you've chosen a template, how easy is it to customize? Are you given full access to the CSS code to modify any aspect you wish? Are you able to use existing questionnaires as base templates for new surveys? In general, how much flexibility is given to the entire online survey creation process?

Effective Delivery

When delivering the survey, what options do you have available to you? Can you create and manage a personal email list of friends and acquaintances that you wish to share your surveys with? How about if you're conducting market research and need a specific demographic to target? Can you select a specific number of respondents along with factors such as gender, age and location? What if you just need your survey embedded into your website or blog? Maybe you just need a quick post to Facebook, Twitter or LinkedIn with two clicks? Last but not least, do you have the option of generating a unique QR code that links directly to your survey?

Results Analysis

Once you've gathered the responses you need, how intuitive is data reporting and analysis? At any time during the collection process, can you view a real-time snapshot of your results? How about customizing report data? Are you able to filter certain variables of your research data so that you can view the exact kind of information you need? Are you able to export the raw data in Excel or CSV formatting for further data analysis? How about exporting it as an advanced SPSS statistics package?

QuestionPro can accomplish all of the above!

The Process of Online Survey Creation at QuestionPro

Online Survey Tools from QuestionPro
Creation

Create an account within seconds on QuestionPro to start creating online surveys. Click "create a survey" to have access to over 100 different survey templates, each one fully customizable. You can change the questions, question types, as well as altering the theme of the survey itself. If you have a survey typed out, you can import it into QuestionPro. Lastly, you can always create a brand new survey.

QuestionPro Online Surveys
Distribution

When the survey you've created is finished and ready to go, choose from a variety of options to administer it. You can create and manage email lists for quick distribution. You can post your completed survey to Facebook, Twitter and LinkedIn with a couple of clicks. You can easily embed your survey on your webpage or blog, or generate a unique QR code that links directly to your online survey.

Collect Responses using QuestionPro's Online Survey Tools
Analysis

At any point in time during your survey you can view the results in real-time. QuestionPro creates a snapshot report for you with visual aids such as graphs and charts. Any time you wish to create a custom report to apply filtering, use Pivot Tables or view any trend analysis, QuestionPro provides an intuitive user interface to make it happen. In addition, you can export the raw data results from your survey and import them into Excel or SPSS for further, more in depth analysis.

QuestionPro is the leading provider in online survey tools