Survey Templates Survey Articles Guides Video Tutorials Free Webinar Case Studies U S Bank Google Safeway.com eTownPanel Digital Hands The Martin Agency Rosetta Stone First American SMS UCSF Dept of Urology Kohler
Case Study : eTownPanel
QuestionPro is the only online survey software provider we found that offers comprehensive, integrated panal management at an affordable price. Their professionalism, attention to detail, and commitment to helping us get our panel up and running was excellent. We're very satisfied with QuestionPro.
Gregg Van Ryzin, Director of Survey Research, School of Public Affairs, Baruch College CUNY
eTownPanel wanted an integrated solution for recruiting panel members and conducting online research. Apart from having industry standard best-practices on recruiting panel members with double opt-in verification, eTownPanel also wanted to segment the data collected via surveys and target future respondents based on detailed demographic and attitudinal profiles.
After reviewing a number custom and packaged software solutions, eTownPanel determined that having a hosted solution was the most cost-effective and efficient approach to meet their needs. With limited technical resources available in-house, eTownPanel was interested in working with a reliable vendor to deliver this system. Using the QuestionPro panel management solution, eTownPanel was quickly able to create and integrate a Panel Portal for recruiting panel members. Now QuestionPro provides the entire backend infrastructure for managing the eTownPanel database of respondents.
The first survey, a research project on the impact and awareness of noise in the neighborhood was fielded within two weeks. The migration of the panel members into the QuestionPro Panel Management solution was an immediate success and the eTownPanel researchers were able to collect data from over 4000 panel members overnight. eTownPanel now conducts surveys every month on a wide range of topics.
Featured Case Studies
Safeway.com - Ring Up Customer Satisfaction
Google - Student Survey
eTownPanel - Panel Management Solution
DigitalHands - Salesforce Integration
The Martin Agency - Market Research at Internet Speed
Rosetta Stone - Comprehensive Market Research
First American SMS - Distribution Process Automation
UCSF Department of Urology - Public Health / Human Subject Research