QuestionPro is the leading Online Survey Platform, providing end-to-end solutions for tracking customer satisfaction. Effective customer satisfaction surveys focus on measuring customer perceptions of how well a company delivers on the critical success factors and dimensions of the business. The Survey Template library includes factors such as service promptness, staff responsiveness, and understanding of the customer's problem.
Human Resource survey templates are an essential communication medium between you and your employees. Concerns about dissention, appearing eager, feigning praise, or drawing too much attention can all lead employees to adjust their opinions to match what is perceived to be the desired response. The anonymity of these online survey templates helps ease communication problems giving human resource departments a realistic assessment of company culture. You can then make policies in the right direction.
Marketing Survey Templates are a great way to understand customer feedback on new product lines, features, or services. Marketing Surveys help you gain a real-time understanding of market needs to maintain a competitive edge. Capture key information to develop a thorough marketing strategy. Build an informed marketing strategy using the information collected in the questionnaire.
Quality Surveys can get you quality response, in turn increasing the quality of service that you offer to your customers. You can use this template to gather information from your customer base. If customer service templates do not meet your needs, completely customize and add your own questions to the survey.
QuestionPro Communities allows you to create engaged customer communities, collect real-time customer insights, and impact the customer experience. Distribute surveys via internet or email, and tabulate results in real time. All survey and survey results are hosted in the cloud. Here are a few community templates.