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Survey Template Library

Customer Satisfaction Surveys

QuestionPro is the market leader in tracking customer satisfaction, providing end-to-end Customer Satisfaction Surveys for businesses. Effective customer satisfaction surveys focus on measuring customer perceptions on how well a company delivers on the critical success factors of the business. QuestionPro unlocks that understanding so you can make informed business decisions. Building and deploying a QuestionPro customer satisfaction survey platform has never been easier. Whether it's your first survey or you're a Market Research professional, QuestionPro provides these pre-built Customer Satisfaction Survey templates for your every need. Our pre-built Customer Satisfaction Surveys focus on service promptness, buying experience, staff responsiveness, and customer pain points.

Twelve-item evaluation of retail store purchase value, selection, and service. 14

Customer satisfaction survey, including questions about the product, representative, and process. 9

Motivation and buying experience survey based on product, price, and experience. 27

Product use, attribute evaluation and satisfaction. 16

Seminar purchase motivation and follow-up lead generation. 24

Health Care survey of organizational concern for patient satisfaction. 9

Customer Service Evaluation of representative and actions taken. 16

General product/service survey template based on customer satisfaction, use, and recommendations. 7

Satisfaction survey template with Customer Service. Measures of resolution time, knowledge of the representative, and customer satisfaction. 10

Satisfaction survey template with the automobile purchase/lease process, including service. 67

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