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Easily Create, Send and Analyze Questionnaires. Create Your First Questionnaire For Free Now!

What is a "questionnaire?" A questionnaire is a research instrument consisting of a series of questions and other prompts for the purpose of gathering information from respondents. The responses can then be analyzed, reviewed for trends, and used to make better, more informed decisions. Market research and customer satisfaction measurements are common applications of questionnaires. For additional insight into producing effective questionnaires, check out Research Access or the QuestionPro blog.

The QuestionPro Survey Creation Process

Create. With QuestionPro, you've got over 50 survey templates to customize. Pick any one, modify the color and theme, in addition to adding your own questions.

survey questionnaire

Distribute. When you're finished, choose a variety of ways to send your survey out, which includes social media, email, and printing your own signs and flyers.

Analyze. By using QuestionPro, you can start to analyze your survey results with the built in real-time summary. If you're looking for advanced analysis, simply export your results to SPSS or Excel.

Click here to view our selection of survey templates.

Free account never expires, unlimited surveys!

Some of our Popular Questionnaires

Customer and client satisfaction
Customer / Client Satisfaction Questionnaire

This survey is for customers or clients to respond to and provide feedback on their experience purchasing your product or utilizing your service. QuestionPro provides a number of online satisfaction questionnaire templates.

New product and services
Gather Feedback on New Products & Services

When you prepare to launch a new product or introduce a new service, customer feedback helps you enhance the quality of the offering as you prepare for its launch.

Event planning
Event Planning Questionnaires

Planning events can be exhausting - with the help of one of QuestionPro's questionnaires, information gathering, scheduling and organizing activities can be managed much more efficiently.

Survey Questionnaire Creation
Gathering Website Feedback

Feedback from your website from an online survey tool is one of the best ways to generate free, instant feedback from one of your most powerful marketing tools in real-time. Feedback can be related to the website itself; your blog or other content areas; specific to products or services you offer, and much more.

How to Create Your First Questionnaire

In order to help you dig right in and start gathering feedback as quickly as possible, we've created a short video to walk you through the process.
Create a questionnaire using these simple steps:
Step 1: Create a QuestionPro account and login;
Step 2: Click the "Create a Survey" button toward the top of the page;
Step 3: choose one of the options - either "New Survey" to work from scratch; "Upload a MS Word Document" to use our template and upload questionnaires created offline; or "Copy a Survey Template" to customize one of our pre-created templates.
Once you have created the survey you can add/edit questions and answer options; add scoring, branching logic and more, set your finish and branding options, and you're ready to distribute!

Creating Questionnaires on QuestionPro

Utilizing Questionnaires for Feedback - Things to Consider

While QuestionPro makes it easy to jump in and create, distribute, and analyze online questionnaires in just minutes (and for free!), there are a number of additional considerations that make our solution stand out. As you are evaluating an online questionnaire tool, consider the following:

Creation

How extensive is their questionnaire library? There's no reason to 're-create the wheel' if it's not absolutely necessary. Can an existing questionnaire template be used as a baseline and then customized to fit the specific needs of your questionnaire?
What flexibility is built-in if you have a unique need and want to create a questionnaire completely from scratch?
QuestionPro's answer to these questions and more, is YES!

Distribution

Once your questionnaire is ready for feedback, does the solution provider you are considering have the necessary channels in place to help you distribute, such as email invitations, managing email lists, embedding in a website, posting to social networks and through generating and posting QR codes?
QuestionPro offers all of these and more. Again, our answer is YES!

Analysis

Once your responses have been gathered, now what? Is there a summary report of some kind that gives you a snap-shot of responses with visual tools like graphs and charts?
Can you drill-down into the responses, filter responses based on criteria you establish, and share the results externally or selectively publish some results online to share with others?
A resounding YES! from QuestionPro to all of these and much more

Creation

How extensive is their questionnaire library? There's no reason to 're-create the wheel' if it's not absolutely necessary. Can an existing questionnaire template be used as a baseline and then customized to fit the specific needs of your questionnaire?
What flexibility is built-in if you have a unique need and want to create a questionnaire completely from scratch?
QuestionPro's answer to these questions and more, is YES!

Distribution

Once your questionnaire is ready for feedback, does the solution provider you are considering have the necessary channels in place to help you distribute, such as email invitations, managing email lists, embedding in a website, posting to social networks and through generating and posting QR codes?
QuestionPro offers all of these and more. Again, our answer is YES!

Analysis

Once your responses have been gathered, now what? Is there a summary report of some kind that gives you a snap-shot of responses with visual tools like graphs and charts?
Can you drill-down into the responses, filter responses based on criteria you establish, and share the results externally or selectively publish some results online to share with others?
A resounding YES! from QuestionPro to all of these and much more

Creating, Distributing and Analyzing your Questionnaire: How it Works

Create Surveys
Create Questionnaires

Quickly create questionnaires using our powerful web-based platform. You can create your own questionnaire, copy a professionally written questionnaire template, or upload your questionnaire directly from a Microsoft™ Word™ file. With over 30 question types, advanced logic, dozens of color themes and other customization options, QuestionPro makes it easy to create great looking questionnaires, surveys and more.

Collect Responses
Gather Responses

Reach respondents wherever they are using our email distribution system, embedding in your website or blog, with pop-up and exit questionnaires, promoting using our built-in QR Code generator or posting to social networks like Facebook, Twitter and Google+. QuestionPro Questionnaires look great on mobile devices or tablets, and you can even collect responses offline using our SurveyPocket iPad & Android tablet or Smartphone app.

Analyze Results
Analyze Results

With our full suite of reporting features such as real-time summary, pivot tables, segmentation tools, trend analysis, and text analytics, analysis is efficient and effective. Need more in-depth options to comb through the data? Export your survey data directly to Excel, SPSS, or CSV. And it's easy to share results with formatted Word™ and PowerPoint™ reports or by generating great looking infographics and word clouds.

QuestionPro is the leader in questionnaire creation, distribution and analysis