We are excited to be hosting Gautham Rau, a seasoned executive with over 16 years of experience in retail, consumer goods, and analytics, as he explores the future trends shaping these industries. With leadership roles at companies like Nike and Target, Gautham has driven innovation and strategic initiatives on a global scale.

In this keynote, he will discuss emerging trends, from advanced analytics and consumer behavior shifts to sustainability and digital transformation. Gain insights into how these trends are influencing the market landscape and learn strategies to stay ahead in an ever-evolving industry. Don't miss this opportunity to hear from a leader who has been at the forefront of retail and consumer goods innovation.

Our distinguished panel of thought leaders will explore what makes for a great employee experience, how technology can enhance it, and the importance of effectively collecting and acting on employee feedback.

Dive into discussions on the biggest labor market challenges today, the evolving needs of workers post-pandemic, and strategies to become or remain an employer of choice. Discover the trends shaping the employee experience in the coming years and gain actionable insights to create a remarkable future of work.

Market research is evolving rapidly, driven by more than just artificial intelligence. This insightful session explores the latest advancements reshaping the industry. Discover how advanced data analytics, behavioral insights, and innovative qualitative research methodologies are revolutionizing data collection and interpretation.

Learn how to achieve deeper, more actionable insights and elevate data quality. Understand how to blend human intuition with technological innovations for a comprehensive and future-ready market research approach. Join us to navigate the dynamic landscape of market research and stay ahead of the curve in this ever-changing field.

Dive into the world of Customer Journey Mapping with this hands-on workshop. Designed to help you understand and map out your customers' experiences from initial contact to long-term loyalty, this session will teach you how to identify key touchpoints, pain points, and moments of delight.

Gain practical skills and tools to visualize and enhance the entire customer journey, ensuring satisfaction and loyalty. Ideal for professionals aiming to deepen their understanding of customer behavior, this workshop will empower you to create impactful, customer-centric strategies. Elevate your customer experience approach and drive meaningful engagement.

Join us for an engaging fireside chat featuring Dan Fleetwood and Stan Sthanunathan. Stan, who recently retired as Executive Vice President of Consumer & Market Insights at Unilever, brings a wealth of experience from his global roles, including his time as Vice President of Marketing Strategy & Insights for The Coca-Cola Company.

Post-retirement, he founded i-Genie.AI, an AI/ML company focused on delivering real-time insights. Stan is a prominent figure in the industry, having spoken at numerous conferences and lectured at prestigious business schools. Don't miss this opportunity to gain insights from a leader who has significantly shaped the market research landscape.

From the Silent Generation to Generation Alpha, age diversity among employees is at an all-time high. Does this make you excited or nervous? If you said a little bit of both, you're not alone.

Many leaders share these mixed feelings. The upside is tremendous for both organizations and employees, as this mix can bring diverse strengths and talents. However, there are important considerations to ensure everyone can thrive.

What if everything you've been taught and told about experience was wrong?

An introduction by author Mike Burn to the forthcoming book "Re-experience" co-authored by Mike, and QuestionPro founder and CEO Vivek B. In which they bring forth a new, radical, and status quo-busting perspective on what experience really is, how it can be designed, and why it should be the most important strategic imperative for every organization.

The discussion will introduce you to the concept that what is re-experienced, not what is lived, drives the decisions that the people most important to your success make in the moments that matter most - and why the way experiences are designed must change and how you can do it.

Artificial intelligence is revolutionizing employee, customer, and market research, offering unprecedented opportunities for deeper insights and improved decision-making. In this panel, industry experts will explore how AI is enhancing data collection, analysis, and interpretation across these fields.

Learn how AI-driven tools can uncover hidden patterns in employee engagement, predict customer behaviors, and identify market trends with greater accuracy. The panel will discuss the ethical considerations and challenges of integrating AI and provide practical strategies for leveraging AI to drive innovation and efficiency.

Discover how AI can transform your research approach and position your organization at the forefront of the industry.

Join top Customer Experience (CX) practitioners as they share insights and expertise on delivering exceptional customer experiences. Discover trends, strategies, and best practices driving CX success.

Gain actionable advice on overcoming challenges and creating meaningful customer connections. Elevate your CX initiatives with valuable takeaways from this engaging discussion.

Mistakes can feel like monumental setbacks. But what if our failures, flaws, and foibles held the key to unlocking our true potential? In this empowering talk, Dr. Andrea explores the transformative power of radical self-compassion in the workplace and beyond.

By reframing our worst fears and failures into opportunities to shine, she explores how we can find resilience and renewal in the face of life’s inevitable messes and mishaps. Audiences will gain practical strategies for finding grit, grace, and resilience, transforming failures into growth opportunities, and supporting and uplifting others.

In today's fast-paced business environment, collaboration has become the new competition. Join Priscila McKinney, CEO of Little Bird Marketing, as she delves into the transformative power of collaborative efforts in driving business success. Discover how fostering a culture of cooperation and partnership can unlock new opportunities, enhance innovation, and propel your organization forward.

Learn practical strategies to break down silos, build strong alliances, and create a thriving ecosystem where everyone wins. This session is essential for leaders looking to embrace collaboration as a competitive advantage and navigate the complexities of the modern marketplace effectively.