Hello:
You are invited to participate in our survey on Hong Kong Internet Survey Providers (ISP). It will take approximately 8 minutes to complete the questionnaire.
As marketing students, we are currently investigating the overall consumer attitude towards Internet Service Providers in Hong Kong. Please help us to answer the following questions which contribute much in our evaluation and help us make further suggestions on the service. Your effort is highly appreciated.
Thank you very much for your time again. Please start with the survey now by clicking on the Continue button below.
1.Please name the Internet Service Providers in Hong Kong. 2.Which Internet Service Provider (ISP) are you subscribing now? 3.Have you ever tried other ISP before? 4.What is(are) your reason(s) of choosing the ISP you are currently using rather than other providers? 5.How long have you subscribed to your ISP? 6.How much do you value one-stop-service (e.g. fixed-line phone service accompanied with internet service)?
7.How many hours do you usually spend on surfing internet per week? 8.What are your purposes of using internet? 9.Where do you get information about internet service providers? 10.I have compared different brands of Internet Service Providers 11.I usually pay attention to the advertisements for Internet Service Providers 12.I usually spend some time and effort deciding which brand of Internet Service Providers to use 13.I usually consider many factors before using services from Internet Service Providers 15.Good connection stability is 16.High upload & download speed is 17.Good customer service is 18.Good value-added service is 19.Netvigator is high in price: 20.Netvigator has good connection stability: 21.Netvigator has high upload & download speed: 22.Netvigator has good customer service: 23.Netvigator has good value-added service: 24.HKBN is high in price: 25.HKBN has good connection stability: 26.HKBN has high upload & download speed: 27.HKBN has good customer service: 28.HKBN has good value-added service: 29.What is your attitude towards this advertisement Netvigator? 31.What is your attitude towards this advertisement HKBN? 37.I keep myself updated to high-tech information. 38.I like playing computer games. 41.What is your monthly income level?
42.What is your marital status?
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