Raymond is a Quantitative expert translating data into tangible business recommendations. He has cross-Asia-Pacific experience with some of the worlds biggest brands and is an ESOMAR and Greenbook speaker-author-podcaster.

Matt has dedicated years of his research career to Insight Community research. Prior to founding Picnic Customer Intelligence, Matt led a professional services team at Vision Critical, contributing to award-winning communities and hundreds of research projects. Matt has been involved in communities, both as a corporate client at Telstra and agency provider, bringing views on best-practice customer engagement and insight generation.

Dan Fleetwood is President of Research and Insights at QuestionPro. He has 15+ years of market research experience and is passionate about the role that software plays in helping businesses. Dan believes that software can help companies get better feedback, uncover actionable insights, and ultimately develop better products and services.

Ken has over two decades of experience in the marketing research, retail, technology, hospitality and transportation industries with a recent focus on Big Data Business Insights, SaaS deployments and Consultation leading a startup coming into the US. This ties in with his long history of P&L responsibility and detailed understanding of improving business operations.

Naomi leads the development and deployment of their end-to-end software solution, using context-relevant technology platforms to stream survey data into a secure database for analysis and to their customers through interactive dashboards in a secure cloud-based environment. Voconiq built the approach to scale globally, just like the customers they work with, and are well on the path to realising this ambition, conducting social licence research in 11 countries with more than 75,000 community members.