FREE ACCOUNT
Survey Templates Service Evaluation Surveys Client Service Satisfaction Survey Template

Client Service Satisfaction Survey Template

Client evaluates the company on customer service and meeting the company needs.
Overall, I am very satisfied with the way [COMPANY] performed (is performing) on this project.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
N/A
Service representatives are well trained.
COMPANY
Service representatives are well supervised.
COMPANY
Service representatives adhere to professional standards of conduct.
COMPANY
Service representatives act in my best interest.
COMPANY
Overall, I am satisfied with the service representatives.
COMPANY
Strongly Disagree
Somewhat Disagree
Neither Agree or Disagree
Somewhat Agree
Strongly Agree
N/A
The account manager is knowledgeable and professional.
COMPANY
I feel like I have a good personal relationship with the account manager.
COMPANY
The account manager is making a positive contribution to my business.
COMPANY
The account manager responds to my inquiries in a timely manner.
COMPANY
Overall, I am very satisfied with the account manager.
COMPANY
What would be the primary reason for being very satisfied with [COMPANY] service representatives?
What would be the primary reason for being very satisfied with [COMPANY] account manager?
Compared to how you felt about [COMPANY] before this project, what would you say is the likelihood of completing another project with [COMPANY] now?
Considering the overall value of the project you paid for, was it
Thank you for completing our survey. If you have any other comments for [COMPANY] please enter them below.
use this free template

Related templates and questionnaires

Block Icon64

Product, Company, Customer Service Evaluation

23 questions
view template
Block Icon67

Customer Multi-Mode Service Evaluation Survey Template

18 questions
view template
Block Icon99

Service Evaluation Internet Service Provider Survey Template

20 questions
view template
QuestionPro
Help center Live Chat SIGN UP FREE

QuestionPro in your language