Join us to be inspired, challenged, and equipped to take your research to the next level.

Live online - October 26th, 2021

Knowledge and insights should be available for everyone, and that's why we are making this experience free!

xday-icon-understand UNDERSTAND

We put our ear to the ground to understand what the needs of the industry are and now we want to share these insights with you!

xday-icon-implement IMPLEMENT

All the data in the world is useless if you don't know how to use it. Join us to chat about what it takes to make a successful implementation or change with your data and insights.

xday-icon-advance ADVANCE

You are the hero that moves the research forward! See what innovations we are working on to support you.

Meet our speakers

Lilah-jones-keynote-speaker
Lilah Jones Head of Corporate Sales google-logo
marissa-sison-verizon
Marissa Sison, PhD. Manager - Market Research and Insights verizon-sm-logo
Arti-xday-2021
Arti Pullins Founder & CEO, Pundit Consultantz pundit-consultantz-logo
Maddie-xday-2021
Maddie Grant Culture designer, PROPEL propel-logo
Stephanie-xday-2021
Stephanie Leung Manager, Strategic Advisory: Business Health, Riot Games
Romi-xday-2021
Romi Manajan CMO, HouseAmp houseamp-logo
Ray-xday-2021
Ray Poynter Founder, NewMR newmr-logo
Al-xday-2021
Al Adamsen Founder, People Analytics | Future of Work pafow-logo
Tim-xday-2021
Timothy Keiningham PhD. J. Donald Kennedy Endowed Chair in E-Commerce, St. John's University stjohnsuni-logo
Vivek-xday-2021
Vivek Bhaskaran CEO & Founder questionpro-logo
Sanja-xday-2021
Sanja Licina PhD. President, Workforce questionpro-logo
ken-xday-2021
Ken Peterson President, Customer Experience questionpro-logo
Crystal-xday-2021
Crystal Wiese Director of Marketing questionpro-logo
dan-xday-2021
Dan Fleetwood President, Research & Insights questionpro-logo
Anup-xday-2021
Anup Surendran Vice President, Product & Engineering questionpro-logo

Previous Speakers

Angela-xday-2020
Angela Culver Group VP, Marketing & Measurement
oracle-logo
Bill-xday-2021
Bill Trovinger Senior Customer Insights Manager, Private Brands
amazon-logo
Kyle-xday-2021
Kyle Hudson Former Director, Team Marketing & Business Operations
nba-logo
Terah-xday-2021
Terah Putman Director - Next Generation Insights
kelloggs-logo
Andrea-xday-2021
Andrea O'Leary Ph.D. Senior Director, Culture & Change
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Agenda

All times are in Central Time (UTC-05)

General Room

Surveys Track

Research Track

CX Track

Workforce Track

9:30 a.m.

Welcome!lightbox-live-now

Crystal Wiese Director of Marketing
Dan Fleetwood President, Research & Insights Platform

Make sure to join us to hear about all the great prizes we will have throughout the day, get your morning coffee on QuestionPro and get to know your fellow attendees.

10:00 a.m.

Kickofflightbox-live-now

Vivek Bhaskaran CEO and Founder, QuestionPro

Showcasing some of our new features, products and vision, don't miss these opening words that will leave you both inspired and delighted.

10:30 a.m. - 11:00 a.m.

Data and Emotions, People and Machines: Contextual Business in the Age of AI lightbox-live-now

Romi Mahajan CMO, HouseAmp

11:14 a.m. - 12:00 p.m.

The Good, the Bad and the Uncertainty of Democratizing Researchlightbox-live-now

With a trend of projects being done internally by companies and not hiring market research professionals, this session will take a deep dive into the good, bad, and uncertainty of this new research approach.

Dan Fleetwood President, Research & Insights Platform
Ray Poynter Founder, NewMR
12:00 p.m. - 1:00 p.m.

Headline Speakerlightbox-live-now

Lilah Jones Head of Corporate Sales, Google

1:00 p.m. - 2:00 p.m.

Making Everyone Leaders: New Approaches to Scaling Desired Behaviors Throughout an Organizationlightbox-live-now

Leaders will continue to have an increasingly profound impact on both the wellbeing of their people and the success of their businesses. To truly step up to the challenge and be at their best, however, they can't do it alone.

Sanja Licina, PhD. QuestionPro Workforce
Al Adamsen Founder, People Analytics | Future of Work
1:15 p.m.- 2:00 p.m.

Research Product Showcaselightbox-live-now

Hosted by Dan Fleetwood
2:00 p.m. - 2:45 p.m.

Future of Insights Panellightbox-live-now

Learn from our panel of active researchers on how they are moving forward to support their customers, employees and future.

Dan Fleetwood President, Research and Insights
Stephanie Leung Manager, Strategic Advisory, Riot Games
Marissa Sison, PhD. Manager, Market Research and Insights, Verizon
2:00 p.m. - 2:30 p.m.

Frictionless vs. Memorable: What Is the Right CX Strategy?lightbox-live-now

What are your customers remembering about their experience? Are you abusing your customers with unnecessary friction? Discover the answers for these and more questions by joining Ken for a riveting fireside chat with New York Times Bestselling author and professor of St. John’s University, Timothy Keiningham.

Ken Peterson President, QuestionPro CX
Timothy Keiningham, PhD. J. Donald Kennedy Endowed Chair in E-Commerce, St. John's University
2:30 p.m. - 3:00 p.m.

CX Product Showcaselightbox-live-now

Join President of CX Ken Peterson as he showcases the up and coming CX platform feature updates and brand new products. Featuring: CX Deploy Workflow Sorting, Upgraded Hierarchy Management Tools, Predefine Ticket Priority, and Outer Loop! There will be Q&A at the end.

Ken Peterson President, QuestionPro CX
2:45 p.m. - 4:00 p.m.

Surveys Power User Showcaselightbox-live-now

Discover how our advanced capabilities like randomization and integration with third-party tools can help you become a power user of Surveys. Join us for a product showcase, live demo, latest updates and an interactive Q&A session with the experts.

Anup Surendran VP, Product, QuestionPro Surveys
Erik Koto COO, QuestionPro
3:00 p.m. - 3:30 p.m.

CX: Stories from the Fieldlightbox-live-now

Join this panel with CX leaders who will take you through lessons learned from CX initiatives that succeeded, failed, or were just a little crazy. No PowerPoint, lots of QA, be prepared to bring your craziest question.

Ken Peterson President, QuestionPro CX
Manjiri Patwardhan Head of Client Success, NEPA
3:00 p.m. - 4:00 p.m.

Live Taping for Work@Life Podcastlightbox-live-now

Hosted by Sanja Licina, Ph.D., organizational psychologist and president of the Workforce at QuestionPro, and Maddie Grant, culture designer and co-founder of PROPEL. Explore the grey areas between work and life as they share data on relevant workplace, engagement and culture topics.

Sanja Licina, PhD. QuestionPro Workforce
Maddie Grant Culture designer, PROPEL
Arti Pullins Founder & CEO, Pundit Consultantz
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Join us to take your research to the next level. We are here to help you advance the research industry.