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Hi and thanks again for taking the time to contribute to our voluntary survey on traffic in Australia. Your feedback is important to us but you are free to choose to participate or pass. If you choose to continue we ask to please complete all questions. It will only take approximately 5 minutes to complete the questionnaire.
Understanding how traffic affects you in your day to day life is very important to us, it will help us work towards reducing the daily pain of commuting. Your responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below. |
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| * Please select your age range? |
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| * What city do you live in? | | |
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| * What is your occupation? | | |
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| On average, how long do you spend on the road?
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| * How do you currently commute to work? |
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| * What device or app do you currently use to check traffic information? |
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| * Is your device a Mobile App or In-Car Device? |
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| * How many times a week do you check for traffic information? |
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| * Please rate your satisfaction with your current mobile traffic app? (1 being the lowest score and 10 the highest) |
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| * What scenario or features does your app do a good job on? (Tick as many as you want) |
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| * Which one these features is most important to you? (please tick only one box) |
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| Please tick any of the below scenarios where you have had similar experiences or problems you wished were solved, first answering the frequency and then the severity.
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| How often does it happen? | How much does it affect you?[,] | | | | | It doesn't bother me | 1 | 2 | 3 | 4 | I want it solved now! |
| | I don’t want to get stuck in traffic, when is the best time to travel on that route to avoid the worst of it? | | |
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| How often does it happen? | How much does it affect you?[,] | | | | | It doesn't bother me | 1 | 2 | 3 | 4 | I want it solved now! |
| | I have to be at the airport at 3pm tomorrow, what’s the traffic like at that time, when should I leave to get there on time? | | |
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| How often does it happen? | How much does it affect you?[,] | | | | | It doesn't bother me | 1 | 2 | 3 | 4 | I want it solved now! |
| | I have a couple of clients to meet this week, I want to know the best times to suggest to my clients when I can get across town and avoid heavy traffic to meet them. | | |
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| How often does it happen? | How much does it affect you?[,] | | | | | It doesn't bother me | 1 | 2 | 3 | 4 | I want it solved now! |
| | If I knew the traffic was this bad I would’ve stayed where I was and carried on with what I was doing and traveled later. | | |
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| How often does it happen? | How much does it affect you?[,] | | | | | It doesn't bother me | 1 | 2 | 3 | 4 | I want it solved now! |
| | I have multiple deliveries/errands to run and want to know the quickest route to finish my jobs in the most efficient time. | | |
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| How often does it happen? | How much does it affect you?[,] | | | | | It doesn't bother me | 1 | 2 | 3 | 4 | I want it solved now! |
| | What time do I need to wrap this meeting so I can get on the road and make the next one so I’m not late? | | |
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| Out of the scenarios below please select the ones you believe would solve a regular commuting problem in your life. |
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| * I can use this app to predict journey times for my daily commute to work and discover different times I could travel to work that save me time so I spend less time in the car. |
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| * I get an alert when an incident happens on my daily route to work indicating my journey time will be longer than usual. I get an updated time when I need to start my journey and the best route to take to ensure I make it to work on time. |
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| * I get an alert when an incident happens on my daily route home indicating my journey time will be longer than normal. I can set the app to tell me when the traffic is back to my usual commute time to avoid spending extra time in traffic. |
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| * I can use this app to plan errands and meetings to ensure I avoid peak traffic times for that route and area. |
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| * For Deliveries/Errands/Couriers - Plan your daily deliveries by loading in all your destinations you need to visit, you are then shown by the app the best order to do it in and the best routes to avoid heaviest traffic congestion and ensure you spend less time traveling. |
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| * I can get an alert from my calendar to tell me when I need to get into my car to make my next meeting to make sure I’m not late with the current traffic conditions. |
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| * Which of the following phrases would entice you to buy a new traffic app? |
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| * Given what we have covered today around traffic, what name resonates with you for a new traffic app? |
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| * Which method would you prefer to use as payment for a new traffic app that can solve traffic problems? |
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| * How much would you be prepared to pay? (Please tick highest you feel you would pay) |
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| * How much would you be prepared to pay? (Please tick highest you feel you would pay) |
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| Thank you so much for your feedback, we really appreciate it! We promise to do our best to reduce your traffic woes! |
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