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Modèles enquête Les enquêtes d'évaluation des employés Enquête sur le service client

Enquête sur le service client

4 Questions: Évaluation de la qualité du service à la clientèle

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Les employés de [DÉPARTEMENT] écoutent attentivement pour identifier et comprendre toutes les préoccupations des clients. Fortement en désaccord Plutôt en désaccord Neutre Plutôt d'accord Tout à fait d'accord N / A Mon ministère répond rapidement aux demandes des clients, en dépit d'une charge de travail occupé. Fortement en désaccord Plutôt en désaccord Neutre Plutôt d'accord Tout à fait d'accord N / A Mon groupe de travail fournit toujours un service courtois, même lorsque le client est déraisonnable Fortement en désaccord Plutôt en désaccord Neutre Plutôt d'accord Tout à fait d'accord N / A Dans l'ensemble, êtes-vous satisfait de la qualité du service client fourni par votre ministère? Mécontent Plutôt insatisfait Neutre Satisfait Très satisfait N / A

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