Communities - Update Member Status

The status for each member in your community can be changed to reflect their current interaction level with you. For example if a community member is unverified and you want them to receive the survey emails, you can change the status from Unverified to Verified.

There are 3 ways by which member's status can be updated manually by the admin/moderator-

1. Update status using filters
2. Bulk upload members to change the status
3. Member Pop-Up

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You can update a members status by clicking on: Communities » Community » Members » Update Status

There are 2 ways for carrying out the function:

1. Option 1 - Under Update Status Using Filters ,add the filters for whom you want to update the status.Then, select which status would you like to update for the member (s) in the Update Status to dropdown.
• Click on Update Status to get the status applied.
• In case of reselection of filters, click on Clear All link.

2. Option 2 - Under Bulk Upload Members to Update Status ,download the template and then in the downloaded excel file, add the member IDs for whom the status needs to be changed.
• Upload the file.
• After the file is uploaded succesfully, select the status that you wish to get applied to all the members present in the list from the Update Status to dropdown.
• Then, click on Update Status to get the status applied.

Communities » Community » Members » Member List >> Search

Search the member by their email address, or by first or last name or by member ID.

Click on the email address to be directed to the member profile page and change the status.