This feature lets you switch between a simplified 3‑category view (Unfavourable, Neutral, Favourable) and the original options view in the Scorecard widget for questions with seven or fewer response options. By default, the 3‑category view is shown for quick insights, but you can toggle to the original scale to explore more detailed, nuanced feedback. For questions with more than seven options, the toggle is disabled to maintain clarity, and only the 3‑category view is available.
When creating a scorecard in your dashboard, the default view would be the 3-category view. To switch to the All Options View, follow the below steps: